Caden Couchenour
Wexford,Pennsylvania
Summary
Dynamic and reliable professional with experience at Giant Eagle as a Grocery Stocker, excelling in inventory management and customer service. Proven ability to enhance store organization and improve customer satisfaction through effective communication and teamwork. Skilled in heavy lifting and equipment operation, ensuring a safe and efficient work environment.
Experienced with coaching and mentoring youth in various sports disciplines. Utilizes planning and organizational skills to create dynamic and engaging camp programs. Track record of fostering teamwork and individual growth through effective leadership and communication.
Retail professional prepared for Cashier Team Lead role with extensive experience in overseeing cashier operations and ensuring top-notch customer service. Known for strong focus on team collaboration and achieving consistent results. Reliable, adaptable, and proficient in handling high-pressure situations.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Cashier Team Lead
Giant Eagle
Wexford, PA
05.2021 - 05.2023
- Supervised cashier team, ensuring adherence to company policies and operational standards.
- Trained new cashiers on register operations and customer service protocols.
- Streamlined checkout processes, reducing wait times for customers during peak hours.
- Monitored cash handling procedures, maintaining accuracy and minimizing discrepancies.
- Collaborated with management on scheduling and staffing needs to maintain optimal coverage.
- Communicated with customers and team members to solve problems.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Trained team members on cash register operation and cash handling.
Grocery Stocker
Giant Eagle
Wexford, PA
05.2023 - 07.2025
- Stocked shelves efficiently, ensuring product availability and visual appeal.
- Monitored inventory levels, restocking items to maintain optimal stock levels.
- Assisted customers in locating products, enhancing overall shopping experience.
- Collaborated with team members to optimize store layout and merchandising displays.
- Trained new staff in stocking procedures and inventory management techniques.
- Enhanced customer satisfaction by providing prompt assistance with locating items and answering inquiries.
- Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
- Improved store organization by efficiently stocking shelves and maintaining clean, clutter-free aisles.
- Checked aisles for spills to complete quick clean-up.
- Greeted customers and directed to requested products.
- Increased efficiency of backroom operations by organizing incoming shipments for easy access and distribution.
- Checked for outdated and overripe grocery items and removed from inventory.
- Scanned shelves and product cases to locate expired, outdated, and spoiled items.
- Blocked and faced products on displays and shelves in accordance with company policy.
Sport Camp Coach
Play Now PGH/CDG
Wexford, PA
06.2020 - 08.2024
- Designed and implemented age-appropriate sports programs promoting teamwork and skill development.
- Mentored junior coaches, enhancing their instructional techniques and fostering a positive learning environment.
- Evaluated participants' progress, providing feedback to improve individual performance and boost confidence.
- Coordinated events and competitions, ensuring smooth execution and optimal participant engagement.
- Developed safety guidelines and protocols, prioritizing the well-being of all campers during activities.
- Collaborated with parents to address concerns, improving communication and strengthening community relationships.
- Increased camp attendance by implementing engaging and diverse sports activities for all age groups.
- Elevated athlete motivation levels by setting attainable goals and celebrating individual accomplishments.
- Improved team dynamics through facilitating group exercises focused on communication and cooperation.
- Boosted athlete confidence levels with personalized feedback and constructive criticism during one-on-one sessions.
Education
North Allegheny
Wexford, PASkills
- Time management
- Heavy lifting
- Cleaning and sanitizing
- Workplace safety
- Physical stamina
- Pallet jack operation
- Reliability and punctuality
- Efficient unloading
- Equipment operation
- Clear communication
- Safe lifting procedures
- Problem-solving
Certification
- Certified Coordinator, Giant Eagle - 2021-2023
- Certified Pallet Jack, Giant Eagle - 2023-2025
Timeline
Grocery Stocker
Giant Eagle
05.2023 - 07.2025
Cashier Team Lead
Giant Eagle
05.2021 - 05.2023
Sport Camp Coach
Play Now PGH/CDG
06.2020 - 08.2024
North Allegheny