Hardworking and passionate job seeker with strong organizational skills, eager to transition into the education field and earn my teaching certificate. Strong desire to assist and meet the needs of those I encounter.
Overview
4
4
years of professional experience
1
1
Certification
1
1
year of post-secondary education
Work History
Insurance Agent
Farmers Insurance Agency
Longview, TX
01.2026 - Current
Assisted clients in understanding insurance policies and coverage options.
Processed policy applications efficiently to ensure timely service.
Conducted needs analysis to identify suitable insurance products for clients.
Maintained accurate client records within agency management software.
Office Manager
Brookshire's Grocery
Gladewater, TX
10.2021 - 01.2026
Coordinated daily office operations to ensure efficient workflow and productivity.
Maintained compliance with company policies and industry regulations through regular audits.
Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
Supported department heads in accomplishing their goals through diligent administrative assistance such as report generation and data entry.
Education
Bachelor of Arts - BAAS Business Occupations
The University of Texas At Tyler
Tyler, TX
01.2025 - Current
Associate of Science - Business
Kilgore College
Kilgore, TX
08-2024
High School Diploma -
Union Grove High School
Union Grove, TX
05-2023
Skills
Customer service
Licensed insurance agent
Professionalism and ethics
Leadership
Office management
Affiliations
East Mountain Baptist Church- member and volunteer in children and student programs
Certification
Personal Lines Insurance License- licensed to sell home and auto in the state of TX