Dynamic professional with strong skills in staff training, inventory management, and customer service. Committed to optimizing service delivery and enhancing operational efficiency in fast-paced environments.
Overview
6
6
years of professional experience
2
2
years of post-secondary education
Work History
Bartender
Rocco’s Tacos & Tequila Bar
Huntington
11.2025 - Current
Mixed cocktails and beverages according to established recipes and customer preferences.
Provided excellent customer service in a fast-paced bar environment.
Maintained cleanliness and organization of bar area and equipment.
Trained new bartenders on procedures and best practices.
Developed relationships with regular customers to enhance their experience.
Adhered to health and safety regulations while serving alcohol responsibly.
Performed opening and closing duties including restocking supplies.
Greeted customers and provided excellent customer service.
General Manager
American Beauty Restaurants
Massapequa
05.2023 - 10.2025
Oversaw daily restaurant operations to ensure smooth service and customer satisfaction.
Managed staff scheduling and training to maintain optimal service levels.
Developed and implemented operational policies for consistent quality standards.
Coordinated with suppliers to maintain inventory and reduce wastage effectively.
Handled customer feedback to improve service delivery and dining experience.
Monitored financial performance to identify areas for cost reduction and efficiency.
Led team meetings to communicate goals and reinforce company values consistently.
Ensured compliance with health regulations and safety standards in restaurant operations.
Trained employees on duties, policies and procedures.
Administered employee discipline through verbal and written warnings.
Guided management and supervisory staff to promote smooth operations.
Managed inventory levels and conducted corrective action planning to minimize long-term costs.
Bartender Supervisor
K. Pacho
New Hyde Park
06.2020 - 05.2023
Supervised bartending staff to ensure efficient service and customer satisfaction.
Trained new bartenders on drink preparation and customer service skills.
Managed inventory levels and ordered supplies to maintain bar operations.
Implemented standard operating procedures for drink mixing and service standards.
Resolved customer complaints promptly, ensuring a positive atmosphere.
Coordinated staff schedules to optimize coverage during peak hours.
Maintained accurate records of financial transactions using Toast POS systems.
Bartender/Server
K. Pacho Restaurant
New Hyde Park
08.2019 - 05.2020
Crafted custom cocktails using fresh ingredients and innovative techniques.
Provided exceptional customer service to ensure a welcoming atmosphere.
Maintained cleanliness and organization of bar area during busy shifts.
Educated guests on drink offerings, enhancing their dining experience.
Handled cash transactions accurately, ensuring proper cash management procedures were adhered to at all times.