Caden Sacca
Fresno,California
Summary
Eager employee always ready and willing to assist fellow employees with job tasks. Handles various duties and assignments. Accustomed to multitasking and working quickly to meet challenging demands. Considered hardworking and reliable with great interpersonal skills. Certified in CPR and AED. Reliable and safety-minded with exceptional customer service when assisting guests. Remains poised and grounded in stressful situations. Organized and dependable, successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.
Overview
2
2
years of professional experience
Work History
Service Specialist
Savemart
Fresno, CA
01.2022 - Current
- Provided excellent customer service to guests and answered inquiries regarding services, products, and prices.
- Assisted in resolving customer complaints by utilizing problem-solving skills.
- Provided training to new staff members on the proper use of tools, equipment, supplies, processes. related to service operations.
- Greeted customers, answered questions, and provided assistance with locating merchandise.
- Provided customer service by processing payments and returns, bagging items, and responding to inquiries.
- Stocked shelves with products in accordance with store layout plans.
- Maintained cleanliness of work area by sweeping floors, emptying trash cans, and cleaning countertops.
Life Guard
Island Waterpark
Fresno, California
06.2022 - 09.2022
- Monitored safety of guests in and around swimming pool.
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Maximized customer satisfaction by greeting pool patrons with courtesy and resolving issues promptly.
- Attentively monitored swimmers to identify distress.
- Checked pool and surrounding areas for hazardous conditions.
- Prevented falls near and into pool by calmly reminding patrons to exercise caution around edges.
- Observed weather and water conditions and alerted visitors to potential dangers, storms and rip currents.
- Entered water immediately to pull struggling swimmers to safety.
- Detailed safety rules and procedures regarding activities to customers and guests.
- Saved distressed persons using rescue techniques and equipment.
Education
Biomedicine
Bullard High School
Fresno, CA05-2024
Skills
- Problem Resolution
- CPR Proficiency
- Rule Enforcement
- Confidence Building
- Patron Support
- First Aid
- Active Listening
- People Skills
- Bagging Groceries
- Patron Satisfaction
- Store Maintenance
- Store Cleaning
- Price Checking
- Customer Service
- Excellent Communication
Additional Information
*Near-perfect attendance at school and sports training
*Punctual to every class
*Organized and self-motivated
*Problem solving
*Verbal communication
*Accepting of constructive criticism
Timeline
Life Guard
Island Waterpark
06.2022 - 09.2022
Service Specialist
Savemart
01.2022 - Current
Biomedicine
Bullard High School
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