Summary
Overview
Work History
Education
Skills
Certification
Interests
Timeline
Generic

Cadence Hamby

Victor,ID

Summary

Proven expertise in customer service and multitasking, honed across roles from Lisa Hanley's restaurant to private childcare with The Croziers. Excelled in creating memorable guest experiences and fostering strong relationships while ensuring cleanliness and safety. Demonstrated ability to handle high-pressure situations with grace, significantly enhancing dining and care environments.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Restaurant Hostess

Lisa Hanley
09.2023 - 09.2024
  • Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
  • Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
  • Answered customer questions about hours, seating, and menu information.
  • Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.
  • Collaborated with servers to ensure smooth transitions between tables, minimizing wait times for guests.
  • Checked in with servers to confirm preparedness before seating customers.
  • Managed seating chart and monitored activity in restaurant to keep constant and efficient dining flow.
  • Coordinated large party bookings both on the phone and in-person, creating organized seating plans tailored to guest needs.

Babysitter

The Croziers
09.2023 - 06.2024
  • Played games, worked on puzzles, and read books to young children.
  • Communicated positively with children and guardians.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Maintained a clean and organized environment to ensure the well-being of children under care.
  • Prepared healthy, age-appropriate snacks and meals.
  • Reassured children when upset providing emotional support and stability.
  • Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
  • Taught children to organize toys, wash hands, and share by leading by example.
  • Handled conflicts between siblings effectively using conflict resolution techniques resulting in a more peaceful household.

Food Service Worker

Kath Ferris
05.2020 - 01.2023

Cultivated warm relationships with regular customers.
Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
Bussed and reset tables to keep dining room and work areas clean.
Explained menu items and suggested appropriate options for food allergy concerns. Resolved customer complaints promptly and professionally to maintain positive reputation. Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and s

  • Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.

Food Runner

Allie Phikill
05.2022 - 09.2022

Garnished dishes and quickly delivered items to customers, minimizing wait times.
Cultivated warm relationships with regular customers

Delivered correct food items to tables according to order documentation.
Cleared tables immediately after guests left in preparation for next party.
Restocked food supplies in kitchen and organized storage areas.
Operated cash register and processed payments from customers.
Responded to customer complaints and inquiries promptly, finding swift resolutions.
Collaborated well with other food runners to deliver orders accurately.
Greeted customers and provided outstanding customer service.
Answered customer questions about food and beverage items and assisted with menu selections.

Education

BBA - Entrepreneurship

Santa Clara University
Santa Clara
06-2028

High School Diploma -

Teton High School
Driggs, ID
05-2024

Skills

  • Customer service
  • Strong multitasking
  • Greeting guests
  • Active learning
  • Cleanliness and hygiene
  • Scheduling
  • Relationship building
  • Meal preparation
  • Activity planning
  • Outdoor activities
  • Arts and crafts
  • Childcare expertise
  • Safety awareness
  • Reading encouragement
  • Sleep training
  • Professional Babysitting

Certification

  • Child and Baby First Aid/CPR/AED Online Only – American Red Cross.

Interests

  • Enjoy participating in running and pilates for overall physical and mental well-being
  • Dancing
  • Outdoor Recreation
  • Stand-up Paddleboarding (SUP)
  • Rock Climbing
  • Playing Sports
  • Kayaking
  • Hiking
  • Camping
  • Running
  • Crafting and DIY Projects
  • Graphic Design
  • Music
  • Blogging/Vlogging

Timeline

Restaurant Hostess

Lisa Hanley
09.2023 - 09.2024

Babysitter

The Croziers
09.2023 - 06.2024

Food Runner

Allie Phikill
05.2022 - 09.2022

Food Service Worker

Kath Ferris
05.2020 - 01.2023
  • Child and Baby First Aid/CPR/AED Online Only – American Red Cross.

BBA - Entrepreneurship

Santa Clara University

High School Diploma -

Teton High School
Cadence Hamby