Proactive and adaptable professional with a background in customer service. Known for strong teamwork and effective organization, consistently enhancing customer experiences and achieving operational goals.
Overview
4
4
years of professional experience
Work History
Cashier
Chipotle
Saginaw, MI
03.2026 - Current
Processed customer transactions efficiently using point-of-sale systems.
Maintained cleanliness and organization of work area to enhance customer experience.
Assisted customers with menu selections, providing detailed product information.
Handled cash and credit transactions accurately, ensuring financial integrity.
Collaborated with team members to meet peak service demands during busy hours.
Sales Associate
McDonald's
Saginaw, MI
12.2025 - 03.2026
Provided exceptional customer service to enhance guest satisfaction and retention.
Operated cash register efficiently, handling transactions accurately and swiftly.
Maintained cleanliness and organization of dining areas to ensure a welcoming environment.
Collaborated with team members to meet daily operational goals and improve service speed.
Assisted in training new employees on procedures and customer interaction best practices.
Managed inventory levels by restocking supplies as needed to support uninterrupted service.
Resolved customer inquiries and complaints promptly to maintain positive dining experiences.
Head Hostess
Applebee's Grill + Bar
Plainwell, MI
09.2024 - 12.2025
Managed seating arrangements to optimize guest flow and enhance dining experience.
Trained and mentored new host staff on operational procedures and customer service standards.
Coordinated with kitchen and wait staff to ensure timely service during peak hours.
Developed strategies to improve wait times through efficient table management practices.
Oversaw reservation system, ensuring accurate bookings and effective communication with guests.
Crew Member
Wendy's
Plainwell, MI
05.2023 - 08.2024
Crew Member
Culver's Restaurant
Otsego, MI
05.2022 - 05.2023
Delivered exceptional customer service by efficiently processing orders and resolving inquiries.
Maintained cleanliness and organization of dining area, ensuring a welcoming environment for guests.
Operated kitchen equipment safely, adhering to health and safety regulations at all times.
Collaborated with team members to prepare food items efficiently during peak hours.
Assisted in training new crew members on standard operating procedures and best practices.