Caelan Dalton
Austin,TX
Overview
1
1
year of professional experience
1
1
Certification
Work History
Shift Lead
Gringos Tex Mex
12.2024 - Current
- Supervised daily operations, ensuring optimal workflow and team efficiency.
- Trained and mentored new staff on service protocols and customer engagement techniques.
- Helped store management meet standards of service and quality in daily operations.
Shiftlead
Swig
06.2024 - 11.2024
- Resolved customer complaints promptly, enhancing overall guest satisfaction ratings.
- Monitored staff performance, providing feedback to improve service quality and teamwork.
- Completed store opening and closing procedures and balanced tills.
Education
High School - IB, AP, advanced courses
Magnolia High School
Magnolia, TX05.2024
Skills
- Customer service focus
- Employee training
- Guest service
- Team motivation
Certification
- Food Handlers License - 11/2025-11/2027
- TABC Certificate - 11/2025-11-2027
- Certified Nursing Assistant - 05/2024
- EKG Technician Certification - 05/2025
Timeline
Shift Lead
Gringos Tex Mex
12.2024 - Current
Shiftlead
Swig
06.2024 - 11.2024
High School - IB, AP, advanced courses
Magnolia High School