Caiden Harris
Wichita
Summary
Dynamic customer service professional with a proven track record at McAlister's Deli, excelling in employee training and problem-solving. Quick at learning point of sale systems and dedicated to maintaining high service standards.
Overview
4
4
years of professional experience
Work History
Customer Service Associate
McAlister's Deli
Derby
01.2024 - Current
- Managed daily customer interactions, ensuring satisfaction and efficient service in a fast-paced environment
- Trained new team members on company policies, customer service, and product knowledge
- Trained in every position
- Answered phone calls from customers promptly and courteously.
- Suggested product solutions based on individual customer needs.
Customer Service Associate
Club Car Wash
Wichita
01.2023 - 01.2024
- Performed vehicle inspections and managed customer service for high-volume car wash operations
- Maintained cleanliness and safety standards, ensuring a positive customer experience
- Supported promotional campaigns, increasing membership sales, and upselling memberships
Shift Leader / Maintenance Associate
Zip
01.2022 - 01.2023
- Independently managed daily operations, including opening and closing the store without supervision
- Trained and supervised new employees, ensuring consistent service quality
- Performed routine maintenance and troubleshooting, resolving technical issues to minimize downtime
- Frequently managed the entire store alone, balancing customer service, inventory management, and facility upkeep
Education
Business - Business Administration
Butler Community College
Andover, KS12-2026
High School Diploma -
Derby High Shcool
Derby, KS05-2024
Skills
- Customer Service
- Employee training
- Problem solving
- Point of sale systems
- Communication and Team Leadership
- Time Management and Organization
- Basic Maintenance and Troubleshooting
- Reliability
- Hospitality and accommodation
References
Available upon request.
Timeline
Customer Service Associate
McAlister's Deli
01.2024 - Current
Customer Service Associate
Club Car Wash
01.2023 - 01.2024
Shift Leader / Maintenance Associate
Zip
01.2022 - 01.2023
Business - Business Administration
Butler Community College
High School Diploma -
Derby High Shcool
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