Cailey Hackney
Smyrna
Summary
Dynamic server with extensive experience at Aquarium Restaurant, excelling in customer service and employee training. Proven ability to enhance guest satisfaction through effective communication and conflict resolution. Committed to maintaining high sanitation standards while collaborating with team members to streamline operations and deliver exceptional dining experiences.
Overview
5
5
years of professional experience
Work History
Server
Aquarium Resturant
Nashville
08.2022 - 03.2025
- Ensured that each guest was served courteously, quickly, and efficiently.
- Took orders from customers accurately and in a timely manner.
- Assisted in training new servers.
- Upheld high standards of sanitation in accordance with health department regulations.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Provided excellent customer service to ensure satisfaction.
Server
Sam's Sports Grill
Murfreesboro
02.2020 - 10.2022
- Followed company policies regarding customer service standards.
- Greeted customers and provided excellent customer service.
- Resolved customer service issues as needed.
- Trained new customer service representatives on product knowledge and customer service techniques.
- Maintained high standards of customer service.
Education
High School Diploma -
Riverdale Highschool
Murfreesboro, TN05-2021
Skills
- Order management
- Customer service
- Sanitation standards
- Employee training
- Cash handling
- Menu knowledge
- Team collaboration
- Time management
- Attention to detail
- Communication skills
- Conflict resolution
- Strong work ethic
- Task prioritization
- Exceptional customer service
Timeline
Server
Aquarium Resturant
08.2022 - 03.2025
Server
Sam's Sports Grill
02.2020 - 10.2022
High School Diploma -
Riverdale Highschool
Similar Profiles
Anmol Preet KaurAnmol Preet Kaur
Cook(Indain Food) at Resturant (small Fusion Resturant)Cook(Indain Food) at Resturant (small Fusion Resturant)
ZANDER RESSELZANDER RESSEL
Aquarist at Dallas Children's AquariumAquarist at Dallas Children's Aquarium
Lena McDermottLena McDermott
Gift Shop Sales Associate at North Carolina Aquarium Roanoke IslandGift Shop Sales Associate at North Carolina Aquarium Roanoke Island
Kerlos AwadallaKerlos Awadalla
FSQA Technician at Crown BakeriesFSQA Technician at Crown Bakeries
Rolando Moore FigueroaRolando Moore Figueroa
Printing Press Operator at Automation Personnel ServicesPrinting Press Operator at Automation Personnel Services