Overview
Work History
Education
Skills
Timeline
Generic

Cailyn Serratt

San Antonio

Overview

4
4
years of professional experience

Work History

Sales Associate

Bath & Body Works
05.2024 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Engaged with customers to build rapport and loyalty.
  • Solved customer challenges by offering relevant products and services.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.
  • Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.

Design Assistant

Palmer Todd
06.2022 - 08.2023
  • Assisted with the creation of visually appealing presentations to effectively communicate design concepts and ideas.
  • Enhanced design project efficiency by streamlining communication between team members.
  • Provided valuable input during brainstorming sessions, contributing to the development of creative design solutions.
  • Collected samples from vendors to handle presentation creation activities.
  • Engaging with customers coming into the showroom
  • Organizing job site files
  • Assisting with inventory
  • Price book updates
  • Assisted in creating posts and managing social media accounts
  • Assisted in all photoshoot and video productions

Crew Member

Sonic
05.2021 - 08.2021
  • Worked main counter, drive-thru and other areas.
  • Collaborated with team members to complete orders.
  • Took orders, prepared meals, and collected payments.
  • Cleaned and maintained all stations to promote clean image.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Kept food preparation area, equipment, and utensils clean and sanitary.

Education

High School Diploma -

Theodore Roosevelt High School
San Antonio, TX
05-2022

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Detail Oriented
  • Timely

Timeline

Sales Associate

Bath & Body Works
05.2024 - Current

Design Assistant

Palmer Todd
06.2022 - 08.2023

Crew Member

Sonic
05.2021 - 08.2021

High School Diploma -

Theodore Roosevelt High School

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Cailyn Serratt