C’AIRA DILLARD
Moore
Summary
Results-driven sales professional with proven leadership and mentorship experience. Demonstrated ability to coach and develop team members, drive revenue growth, exceed sales targets, and deliver exceptional customer service. Strong communicator with hands-on experience supporting team performance and operational excellence in fast-paced environments.
Overview
9
9
years of professional experience
Work History
Sales Mentor
Spectrum Communications
Simpsonville
07.2025 - Current
- Mentored and coached sales representatives to improve performance, confidence, and goal attainment.
- Assisted leadership with training initiatives, role-playing, and performance feedback.
- Helped guide team members to consistently exceed sales targets, contributing to increased revenue.
Sales Agent
Spectrum Communications
Simpsonville
07.2021 - Current
- Consistently meet and exceed individual sales goals through consultative selling techniques.
- Build strong customer relationships by identifying needs and recommending appropriate solutions.
- Support team success by sharing best practices.
Customer Service Representative
Lowe’s Home Improvement
Spartanburg
05.2018 - 04.2020
- Delivered high-quality customer service by resolving issues, answering product and billing questions, and processing payments.
- Proactively identified customer needs and upsold products and services.
- Maintained professionalism while handling high call and customer volumes.
Cashier
Academy Sports + Outdoors
Spartanburg
09.2016 - 04.2018
- Processed transactions accurately while adhering to cash-handling procedures.
- Assisted customers with product selection and returns in compliance with store policies.
- Contributed to a positive customer experience through friendly and efficient service.
Education
Bachelor - Exercise Science
University of South Carolina Upstate
01.2020
Associate of Science -
Spartanburg Methodist College
01.2017
Skills
- Team leadership and mentorship
- Sales training and coaching
- Customer service excellence
- Performance management
- Upselling and revenue growth
- Conflict resolution
Timeline
Sales Mentor
Spectrum Communications
07.2025 - Current
Sales Agent
Spectrum Communications
07.2021 - Current
Customer Service Representative
Lowe’s Home Improvement
05.2018 - 04.2020
Cashier
Academy Sports + Outdoors
09.2016 - 04.2018
Bachelor - Exercise Science
University of South Carolina Upstate
Associate of Science -
Spartanburg Methodist College