Caitlin Bailey
Fountain Valley,CA
Summary
Diligent and results-driven team player with a three-year proven track record of thriving in dynamic, customer-centric settings. Armed with a solid academic foundation and a natural flair for communication, I’m seeking a mid to entry level position within your company, where I can leverage my skills to drive revenue growth, build enduring business relationships, and create lasting value for the organization.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Sales Associate
Staples
03.2020 - 05.2021
- Collaborative and inclusive in helping our customers while being part of a fun, team-oriented retail culture
- Provided exceptional customer service and had customers’ needs in mind while helping them find products and providing solutions
- Multitasked on cashier, sales, and merchandising responsibilities
- Responded quickly and resourcefully to customer requests and concerns
- Created a positive, inviting environment for customers
- Understood and used basic selling skills to engage and present solutions
- Collaborated and worked with other team members effectively
Sales Associate
Kohl’s
06.2017 - 11.2019
- Drove sales by providing an inspiring environment that motivated customers to add to their shopping experience
- Acknowledged and assisted customers through our company programs
- Completed transactions accurately and efficiently while engaging customers
- Provided courteous and responsive answers to requests and questions
- Acted as a savings consultant to help customers save with a Kohl’s Card
Education
Bachelors of Art - Sociology
California State University of Long Beach
Long Beach, CAAssociate of Arts - Sociology
Orange Coast College
Costa Mesa, CASkills
- Customer Needs Assessment
- B2B Sales
- Cash Handling/Balancing
- Inventory Tracking
- Customer Service
- Inventory Control
- Product Sales
Certification
- Project Management
- IBM SPSS
Volunteer
- Court Appointed Special Advocate (CASA)
- Foundation Fighting Blindness
References
References available upon request.
Timeline
Sales Associate
Staples
03.2020 - 05.2021
Sales Associate
Kohl’s
06.2017 - 11.2019
Bachelors of Art - Sociology
California State University of Long Beach
Associate of Arts - Sociology
Orange Coast College
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