Caitlin Crane
Washington,DC
Summary
Detail-oriented and patient-centered healthcare professional with extensive experience in emergency department operations, direct patient care, and administrative coordination. Proven ability to manage high-acuity environments, optimize patient care, and support multidisciplinary teams. Strong communicator with skills in patient advocacy, education, and clinical procedures.
Overview
4
4
years of professional experience
3
3
Certifications
Work History
Flow Care Technician
The George Washington University Hospital
Washington, District of Columbia
02.2024 - Current
- Manages patient flow in a high-volume Emergency Department, coordinating with nursing staff, physicians, EMS, and hospital supervisors.
- Facilitates communication between clinical teams to optimize care delivery and resource allocation.
- Identifies and resolves barriers to efficient patient care.
- Utilizes strong time management, multitasking, teamwork, and administrative skills in a fast-paced setting.
- Assists in the implementation of individualized patient care plans, either through safe discharge, or hospital admission.
- Coordinates safe discharges for patients (private transportation, shelter placement, etc.).
Patient Care Technician
The George Washington University Hospital
Washington, District of Columbia
06.2022 - Current
- Provides direct patient care using EMT training, including IV placement, EKGs, vital monitoring, and patient assessments.
- Supports trauma, stroke, and medical alert cases by prioritizing high-acuity patients.
- Precepts EMTs, paramedics, and new staff members; provides education on procedures and clinical workflows.
- Utilizes electronic health record (EHR) systems (Cerner) to update patient information and support clinical workflows.
- Manages high-volume patient check-ins, accurately verifying demographics, insurance information, and consent forms.
- Facilitated communication between patients and healthcare providers to ensure clarity of information.
Education
Bachelor of Science - Biological Anthropology
The George Washington University
Washington, DC12-2022
Skills
- Patient screening and registration
- Clinical procedures
- Patient education and advocacy
- Administrative and multidisciplinary team coordination
- Data analysis and literature review
- Team leadership in an acute care setting
Languages
German
Professional
Certification
NREMT
Timeline
Flow Care Technician
The George Washington University Hospital
02.2024 - Current
Patient Care Technician
The George Washington University Hospital
06.2022 - Current
Bachelor of Science - Biological Anthropology
The George Washington University