Detail-oriented individual with experience in schedule management and process optimization. Successfully collaborated across departments to enhance operational efficiency and foster positive client relationships. Committed to delivering exceptional service and support in dynamic settings.
Overview
4
4
years of professional experience
Work History
Secretary
Pinellas County School Board
St. Petersburg, FL
02.2024 - Current
Provides specialized administrative, clerical, and organizational support for IB Diploma Programme
Liaison between SPHS, IBO, and families regarding exam fees, schedules, and program updates.
Maintain student records, manage the filing system, track CAS/EE documentation, and update databases including students on academic probation.
Social media management for both the SPHS IB Programme and the school as a whole
Maintaining and processing outstanding student dues and fees to the district by bookkeeping textbooks, library fines, and technology commitments.
Collaborated with various departments to gather information for reports, ensuring alignment with educational standards.
Assisted in planning special events and initiatives, enhancing community engagement with the school district's programs, including the school's centennial celebration.
Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data to satisfy district privacy standards.
Contributed to a positive work environment by providing support to colleagues when needed in various tasks or projects.
Shift Lead
Skyzone Clearwater
Largo, FL
06.2022 - 02.2026
Supervised daily operations and ensured compliance with safety protocols.
Trained 10 team members on operational procedures and customer service standards.
Monitored equipment performance and facilitated timely maintenance requests.
Completed store opening and closing procedures and balanced tills.
Education
Bachelor of Science - Paralegal Studies
St Petersburg College
Clearwater, FL
12.2021
Skills
Schedule management
Written and verbal communication
Client relationship management
Proficiency in Office Suite and familiarity in Legal technology software