Caitlin McMahill
Thornton,CO
Summary
Experienced Bartender/Server with a passion for customer service and knowledge in a fast paced large-scale dining establishment. Committed to serving customers well while exceeding expectations and maintaining poise and sense of humor in demanding environments.
Overview
11
11
years of professional experience
Work History
Bartender/Server
Famous Dave's Bar-B-Que
04.2017 - Current
- Always demonstrate 'famous' service by: treating each guest as family, being friendly and knowledgeable about Famous Dave's famous bbq, and going out of one's way to make sure each guest's needs are met and expectations are exceeded
- Promoted from Server to Bartender within 3 months of working at establishment
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Memorized all cocktail recipes to prepare them in a timely and fun fashion
- Promoted to Bar Manager Assistant within my last 6 months at store. Developed relationships with vendors, learned how the bar inventory ordering system worked and was in charge of ordering all beer and liquor for the bar to be appropriately stocked at all times
- Come to work each day in freshly cleaned uniform, on time, happy, and ready to work.
Bartender
TopGolf
06.2020 - 07.2021
- Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Obtained cash bank and stocked service bar to prepare for operation.
- Recruited and trained new bartenders and barbacks to help maintain talented team.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Server/Hostess/Bartender
La Fogata III
11.2012 - 03.2017
- Delivered excellent service by greeting and serving customers in a timely, friendly manner
- Promoted from hostess to server within first year of working at establishment
- Appropriately suggested additional items to customer to increase restaurant sales
- Demonstrated awareness of liability issues and the law by confirming legal drinking age and discontinued service to intoxicated guests
- Inquired about guest satisfaction, anticipated additional needs and happily fulfilled requests
Education
High School Diploma -
Erie High School
Erie, CO05.2014
Skills
- Highly responsible and reliable
- Point of Sale (POS) system operation- Experienced in both Micros and Aloha software
- Friendly
- Staff Training
- Works well under pressure
- Knowledge in bar inventory and ordering
- Liquor Law Compliance
- Quick Learner
Timeline
Bartender
TopGolf
06.2020 - 07.2021
Bartender/Server
Famous Dave's Bar-B-Que
04.2017 - Current
Server/Hostess/Bartender
La Fogata III
11.2012 - 03.2017
High School Diploma -
Erie High School
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