Caitlin Moore
Winterville,NC
Summary
Dependable team member that has an interest in providing excellent customer service in a fast paced environment. Adapts well to quick changing processes and is eager to show off amazing team work skills.
Overview
1
1
year of professional experience
Work History
Concierge
Ridgewood Rehab
08.2025 - Current
- Addressed customer inquiries with timely and professional responses via phone, email and in-person interactions.
- Offered friendly and efficient service to customers while dealing with challenging situations with ease.
- Handled customer complaints to satisfy and retain guests.
Activities Assistant
Ridgewood Rehab
08.2024 - 08.2025
- Engaged residents through events, small groups, and personal attention.
- Communicated with family members and other caregivers to provide updates on well-being and care of residents.
- Provided emotional support and companionship to improve quality of life for residents.
- Participated in shopping for multiple residents for whatever goods they desired.
Education
High School Diploma -
Beaufort County Early College High School
Washington, NC12-2023
Associate of Science -
Beaufort County Community College
Washington, NC12-2023
Associate of Arts -
Beaufort County Community College
Washington, NC12-2023
Skills
- Time management
- Excellent multitasking
- Effective problem solving
- Hospitality
- Problem-solving
Timeline
Concierge
Ridgewood Rehab
08.2025 - Current
Activities Assistant
Ridgewood Rehab
08.2024 - 08.2025
High School Diploma -
Beaufort County Early College High School
Associate of Science -
Beaufort County Community College
Associate of Arts -
Beaufort County Community College