Caitlin Roberts
Brunswick,GA
Summary
Experienced and friendly, I provide high-quality administrative and clinical support to various departments. Highly organized and detail-oriented with great multitasking and task prioritization skills.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Front Office Specialist/ Medical Assistant
Centurion Spine and Pain
12.2024 - 05.2025
- Scheduled appointments, sent reminders and updated master calendar.
- Ran form copies, faxed information and made phone calls to patients, other providers and insurance companies.
- Greeted, registered, and checked in patients.
- Provided forms to fill out or update and added latest information computer system.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Processed payments and informed individuals of further financial responsibility to facilitate timely payments.
Home Daycare Owner
Self-employeed
01.2024 - 11.2024
- Created safe and engaging learning environment for groups of diverse children with various learning styles.
- Created and implemented activities to promote language development.
- Implemented daily routines and activities to stimulate and engage children.
- Instructed children in crafts and other activities to promote gross and fine motor skills.
- Used positive reinforcement techniques to promote patience and other good behaviors in children.
- Assisted in potty training and toilet hygiene.
- Encouraged children's emotional and social development.
- Read stories, sang songs and facilitated creative play.
Breastfeeding Peer Counselor
Coastal Health District
11.2022 - 02.2023
- Helped new moms by answering any questions and concerns they had about breastfeeding, bottle feeding, and child growth
Parent Involvement Coordinator
Glynn County School System
08.2022 - 11.2022
- Engage families in student learning and success, planning schoolwide events, and supporting admin with other tasks as needed
Afterschool Worker
Quilla Early Learning Academy
02.2022 - 04.2022
- Instructed children during playtime and outside time
Caregiver
Private Family
11.2020 - 02.2022
- Gave medications, grocery shopping, accompanied to and scheduled doctor's appointments and other misc
- Appointments
- Made meals
- Provided companionship
Medical Office Assistant
Southeast Georgia Health System
08.2018 - 02.2019
- Coordinated patient scheduling, check in, check out, etc
- Adhered to strict HIPPA guidlines to protect patient privacy
- Recieved, recorded, and filed medical payments
Lead Teacher
Little Rookies
10.2012 - 04.2013
- Applied play based strategies to provide diverse approaches to learning
- Assisted children in health and personal habits, such as eating, resting, and toileting
- Made weekly lesson plans
- Sanitized toys and play equipment daily
Nanny
Private Family
10.2011 - 03.2012
- Scheduled appointments, sent reminders and updated master calendar.
- Ran form copies, faxed information and made phone calls to patients, other providers and insurance companies.
- Greeted, registered, and checked in patients.
- Provided forms to fill out or update and added latest information computer system.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Processed payments and informed individuals of further financial responsibility to facilitate timely payments.
Education
-
General Education Diploma
BrunswickSkills
- Computer skills
- Customer service
- Scheduling and calendar management
- File organization
- Patient charting
- Administrative skills
- Cash handling
- Appointment setting
- Medical terminology
- Patient care
- Exceptional communication
- Insurance verification
- Patient relations
Certification
Gace Paraprofessional Certification-2013
First Aid/CPR certification- April 2024
Advance eClincal-Medical Assitant training- April 2025
PCA Certification (NCCC, ANCCC, NALMCC)-2026
Timeline
Front Office Specialist/ Medical Assistant
Centurion Spine and Pain
12.2024 - 05.2025
Home Daycare Owner
Self-employeed
01.2024 - 11.2024
Breastfeeding Peer Counselor
Coastal Health District
11.2022 - 02.2023
Parent Involvement Coordinator
Glynn County School System
08.2022 - 11.2022
Afterschool Worker
Quilla Early Learning Academy
02.2022 - 04.2022
Caregiver
Private Family
11.2020 - 02.2022
Medical Office Assistant
Southeast Georgia Health System
08.2018 - 02.2019
Lead Teacher
Little Rookies
10.2012 - 04.2013
Nanny
Private Family
10.2011 - 03.2012
-
General Education Diploma