Caitlin Robirds
Franksville,Wisconsin
Summary
Driven Pharmacy Technician with proven track record and success in building strong relationships with patients and families. Detail-oriented with a commitment to maintaining high-quality assurance and control standards when filling prescriptions. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Certified Pharmacy Technician II
Aurora St. Luke's Medical Center
05.2020 - Current
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Completed paperwork, entering prescription and insurance or billing information into patient profiles.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
Deli Sales Associate
Sendik's Food Market
04.2015 - 04.2020
- Greeted customers at counter to fulfill requests and answer questions.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
- Delivered exemplary customer service to guests, even in peak business periods to promote retention.
Education
High School Diploma -
Hotchkiss High School
Hotchkiss, CO06.2013
Skills
- Drug Storage Procedures
- Drug Inventory Control
- Pharmacist Support
- Patient Confidentiality
- Insurance Billing
- Team Collaboration
- Adaptability
- Organizational Skills
- Interpersonal Skills
- Computer Proficiency
Certification
- CPhT - Certified Pharmacy Technician - February 2022 - Present
- Licensed Pharmacy Technician - Department of Safety and Professional Services - January 2023 - Present
Professional Experience
Pharmacy Technician Consultant - Traveled to Chicago Illinois Masonic Hospital's Outpatient Pharmacy to train and open their first Advocate Outpatient Pharmacy
Leadership Development Series sponsored by Sendik's Food Markets- 2018-2019
Community Service
Colorado State Highway Service - 2000-2012
Spring/Summer Roadside Trash Removal
Paonia Care & Rehabilitation - 2000-2010
Patient Companion
United Methodist Church - 2006-2010
Yard Clean-Up for Disabled Parishioners
Veterans Center Hotchkiss, CO - 2009-2010
Lunch Server, Weekly
State of Colorado - 2010
2010 Volunteer Door to Door Census taker
Timeline
Certified Pharmacy Technician II
Aurora St. Luke's Medical Center
05.2020 - Current
Deli Sales Associate
Sendik's Food Market
04.2015 - 04.2020
High School Diploma -
Hotchkiss High School
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