Summary
Overview
Work History
Education
Skills
Timeline
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Caitlin Springer

Piedmont,OK

Summary

I've learned my way around the sales environment in fast-paced, high-volume stores. Positive and driven, I have a natural ability to connect with customers in short periods of time. Bringing an understanding of sales techniques and customer service engagement. Ready to use and develop communication and organizational skills in my next role!

Overview

2
2
years of professional experience

Work History

Sales Associate

Old Navy
11.2023 - Current
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Engaged with customers to build rapport and loyalty.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.

Stylist Sales Associate

David's Bridal
06.2023 - 09.2023
  • Connected and engaged with customers to understand styling needs.
  • Worked closely with store management to set and achieve individual sales targets, contributing to overall team success.
  • Acknowledged, interacted and built relationships with clients to stimulate loyalty.
  • Increased client satisfaction by providing personalized styling advice and product recommendations.
  • Translated inspiration into action by solving customer styling needs.

Education

Piedmont High School
Piedmont

Skills

  • Customer service
  • Problem-solving skills
  • Relationship building
  • Money handling
  • Cash register operation
  • Professional demeanor
  • Product recommendations
  • Fitting room maintenance
  • Friendly and outgoing
  • Customer engagement
  • Excellent communication skills
  • Positive and professional

Timeline

Sales Associate

Old Navy
11.2023 - Current

Stylist Sales Associate

David's Bridal
06.2023 - 09.2023

Piedmont High School

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