Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
9
9
years of professional experience
Work History
Assistant Store Manager
Gravity Coffee
Lakewood, WA
02.2022 - Current
Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling
Placed orders with suppliers for delivery of products to maintain proper inventory
Trained new baristas on company policies and procedures regarding food handling safety standards
Greeted and communicated with customers to take beverage orders and offer recommendations based on customer's preferences
Lead Retail Sales Associate
Bed Bath & Beyond
Boise, ID
05.2016 - 06.2019
Performed inventory management duties such as stocking shelves and placing orders for new merchandise
Organized floor displays to maximize space and neatness
Provided advance knowledge of merchandise to customers, explained features and differences, and provided purchasing advice to customers
Managed opening and closing procedures of the store, including cash handling
Trained and supervised sales associates on customer service standards and operational procedures
Sales Associate
Footlocker
Boise, ID
09.2015 - 01.2016
Maintained product knowledge
Guided customers on purchases based on interests and trends
Processed customers transactions and maintained cash drawers
Performed general store upkeep during store hours and after closing