Caitlyn Angle
ALBUQUERQUE,NM
Summary
Dedicated Customer Service Representative experienced in creating welcoming environments for guests and coworkers. Enhanced customer experiences through effective communication, attention to detail in financial transactions, and adaptability in learning new systems. Possesses strong organizational and time management skills, contributing to efficient office operations.
Overview
3
3
years of professional experience
Work History
Administrative Support Assistant
University of New Mexico
12.2025 - Current
- Served as first point of contact, resolving routine questions and directing issues appropriately.
- Acted as the first point of contact, resolving routine questions and directing issues appropriately.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
- Prepared reports, forms, and data entry with strong attention to accuracy and detail.
Welcome Desk Attendant
University of New Mexico
05.2023 - Current
- Assisted individuals by providing clear directions to their destinations. Managed and prioritized requests from individuals effectively. Welcomed visitors warmly while providing helpful information.
- Greeted visitors, verified appointments, and directed guests to appropriate departments.
- Managed incoming calls, relayed messages, and provided accurate information to callers.
- Maintained visitor logs
- Resolved guest concerns promptly, ensuring professional service and positive front-desk experiences.
Education
Bachelor of Arts - Studio Arts
The University of New Mexico
Albuquerque12-2026
Associates - General Education
The University of New Mexico
Gallup05-2021
Associates - General Studies
Navajo Technical University
Crownpoint05-2019
High School Diploma -
Crownpoint High School
Crownpoint05-2021
Skills
- Team collaboration
- Mail handling
- Average skill level in Excel
- Average skill set for Microsoft
- Constructive feedback reception
- Hardworking
- Excel proficiency
- Document management
- Microsoft Office proficiency
- Fast-paced environment
- Oral communication
- Front desk management
Timeline
Administrative Support Assistant
University of New Mexico
12.2025 - Current
Welcome Desk Attendant
University of New Mexico
05.2023 - Current
Associates - General Studies
Navajo Technical University
Bachelor of Arts - Studio Arts
The University of New Mexico
Associates - General Education
The University of New Mexico
High School Diploma -
Crownpoint High School
Section name
- Phone: (505) 422-7295
- Instagram: cxitlyn_here
- E-mail: caitlyngl@gmail.com