Caitlyn Boyles
York,PA
Summary
Developed leadership and team coordination skills in fast-paced environment, focusing on operational efficiency and staff development. Excel in conflict resolution and process optimization, ensuring smooth operations and high customer satisfaction. Seeking to leverage these transferrable skills in new and challenging field.
Overview
5
5
years of professional experience
Work History
Shift Lead
Taylor Chip Cookies and Creamery
11.2023 - Current
- Completed store opening and closing procedures and balanced tills.
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and organized work environment, ensuring safety standards were met consistently.
- Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.
Volunteer
Servants, Inc.
07.2020 - Current
- Repainted homes and porches
- Guided worships and prayers
- Brought food and goods to signed-up residents
Decorator, Waiter, Usher, Server, Cleaner
Festive Board Catering
10.2021 - 06.2022
- Decorated venues for events
- Waitressed food and water
- Cleaned the venue after guests left
Dishwasher and Busser
American Legion Post 469
01.2021 - 10.2021
- Washed dishes when needed
- Served food when busy
- Cleaned kitchen when the kitchen closes
Education
High School -
Eastern York High School
06.2024
Skills
- Customer service focus
- Employee training
- Guest Service
- Rules enforcement
- Problem-solving
- Team motivation
School Organizations
- Softball, 01/20, Present, Pitcher/Outfielder for JV, Held fundraisers such as mental health night, subs sales, and Veteran night., Managed the Varsity team
- Project Hope, 09/21, Present, Member of the club, Helped organize fundraisers, Build encouraging posters
- Model UN, 03/22, 05/22, Member of the club, Practiced the professional procedures in debates, Learned the opinions of different countries on current events.
Timeline
Shift Lead
Taylor Chip Cookies and Creamery
11.2023 - Current
Decorator, Waiter, Usher, Server, Cleaner
Festive Board Catering
10.2021 - 06.2022
Dishwasher and Busser
American Legion Post 469
01.2021 - 10.2021
Volunteer
Servants, Inc.
07.2020 - Current
High School -
Eastern York High School
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