Caitlyn Hamilton
Summary
Results-oriented Manager skilled in team supervision and conflict resolution. Managed operations and trained staff to enhance service quality in the dining industry. Experienced in customer service and team leadership, with a focus on order accuracy and guest satisfaction. Capable of building relationships and managing time effectively in fast-paced environments.
Overview
4
4
years of professional experience
Work History
server
8 ounce korean bbq
Las Vegas, Nevada
03.2022 - 02.2023
- Provided excellent customer service in a fast-paced dining environment.
- Assisted guests with menu selections and dietary restrictions.
- Maintained cleanliness of dining area and served food efficiently.
- Managed table settings and ensured proper utensil placement.
Manager
Firehouse Subs
Las Vegas, Nevada
02.2020 - 03.2022
- Managed daily operations to deliver efficient service in fast-paced environment.
- Supervised staff and coordinated training to improve customer service and team collaboration.
- Developed employee schedules to optimize coverage during peak hours.
- Enforced health and safety standards to maintain a clean and safe workspace for staff and customers.
packer
Amazon Warehouse
Las Vegas, Nevada
09.2018 - 02.2020
- Packaged customer orders to meet shipment deadlines, ensuring accuracy and efficiency.
- Inspected items for quality, maintaining compliance with packing standards.
- Organized packing materials and supplies to streamline workflow during shifts.
Education
GED -
Bonanza High School
6665 W Del Ray Ave Las Vegas Nv Skills
- Customer service
- Menu knowledge
- Food safety
- Table management
- Order accuracy
- Time management
- Team leadership
- Staff training
- Conflict resolution
- Problem solving
- Presentation skills
Timeline
server
8 ounce korean bbq
03.2022 - 02.2023
Manager
Firehouse Subs
02.2020 - 03.2022
packer
Amazon Warehouse
09.2018 - 02.2020
GED -
Bonanza High School