Summary
Overview
Work History
Education
Skills
Languages
Affiliations
Accomplishments
Timeline
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Caitlyn Hemenway

Caitlyn Hemenway

Spring Valley,CA

Summary

Driven Sales Associate with comprehensive experience in customer engagement, product knowledge, and inventory management. Display strong interpersonal skills coupled with the ability to handle customer complaints effectively. Demonstrated success in fostering customer relationships, growing sales revenues and contributing positively to team dynamics.

Overview

1
1
year of professional experience

Work History

Sales Associate

Khols Department Store
San Diego
07.2024 - Current
  • Processed credit card transactions quickly and securely.
  • Handled customer complaints in a professional manner.
  • Organized stockroom shelves according to size, color or style.
  • Restocked shelves as needed to ensure sufficient inventory levels.
  • Maintained cleanliness of store environment including floors, windows, displays.
  • Processed transactions using a point-of-sale system.
  • Provided accurate information about products, prices and services.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Maintained up-to-date knowledge of store merchandise and policies.
  • Watched for and recognized security risks and thefts to prevent or handle situations.
  • Bagged or packaged purchases and wrapped gifts.
  • Greeted customers to determine wants or needs.
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
  • Exceeded customer satisfaction by finding creative solutions to problems.

Education

High School Diploma -

Helix Charter High School
La Mesa, CA
06-2024

Associate of Science - Nursing - In Progress

Grossmont College
El Cajon, CA

Skills

  • Customer service
  • Team collaboration
  • Conflict resolution
  • Effective communication
  • Time management
  • Cash handling accuracy
  • Merchandising
  • Payment processing
  • Listening skills
  • Positive and professional
  • Store opening and closing
  • Cash handling

Languages

Sign Language
Limited

Affiliations

I have been a full time student at Grossmont college for a year now and I have learned how to effectively balance my work, social and scholar life.

Accomplishments

  • Honor roll in Highschool
  • Participated in school activities in highschool and college such as campus cleanups and blood drives.
  • Acheived and maintained a 4.0 in highschool and college, showing dedication to my work and education.

Timeline

Sales Associate

Khols Department Store
07.2024 - Current

High School Diploma -

Helix Charter High School

Associate of Science - Nursing - In Progress

Grossmont College