Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Caitlyn Hersh

Canandaigua,NY

Summary

Dynamic Department Manager with a proven track record at Runnings, excelling in team motivation and task delegation. Expert in customer service and cash handling, I consistently enhanced operational efficiency and improved inventory management, leading to a significant reduction in stockouts. Committed to fostering a collaborative and high-performing work environment.

Overview

5
5
years of professional experience

Work History

Department Manager

Runnings
Canandaigua, NY
07.2021 - Current
  • Delegated tasks to team members based on individual strengths and abilities.
  • Inspired and motivated team to achieve collective goals.
  • Established performance standards, delivered feedback, and conducted performance reviews.
  • Managed inventory levels to maintain product availability and minimize stockouts.
  • Oversaw daily operations ensuring efficient workflow and team coordination.
  • Trained staff on customer service standards and product knowledge techniques.
  • Collaborated with cross-functional teams to improve store layout and merchandising strategies.

Cashier

Dollar Tree
Canandaigua, NY
07.2020 - 07.2021
  • Maintained smooth operations through effective multitasking.
  • Managed cash register, processed payments, and provided change efficiently.
  • Assisted customers with product inquiries and store navigation.
  • Maintained cleanliness and organization of checkout areas and merchandise displays.
  • Handled returns and exchanges following company policies and procedures.
  • Collaborated with team members to ensure smooth store operations during peak hours.
  • Engaged with customers to reinforce company image and uphold core values.

Education

Associates - Science

Finger Lakes Community College
Canandaigua, NY
12.2021

Skills

  • Customer service
  • Communication skills
  • Organizational abilities
  • Attention to detail
  • Task delegation
  • Team motivation
  • Cash handling procedures
  • Safety and security
  • Loss prevention
  • Problem solving

Affiliations

  • Outside of the work environment I enjoy dog sitting and caring for other's pets while they are away.
  • I also have love for nature, art, and baking.
  • My passion is helping others and providing compassion where others may not.

Timeline

Department Manager

Runnings
07.2021 - Current

Cashier

Dollar Tree
07.2020 - 07.2021

Associates - Science

Finger Lakes Community College

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