Caitlyn Hopper
Wichita Falls,TX
Summary
Proven leader with a track record of enhancing conversion rates by over 20% at Kell West Regional Hospital LLC through diligent follow-ups and personalized communication. Skilled in leveraging CRM software and maintaining high service standards under pressure, demonstrating exceptional interpersonal skills and a strong ethical foundation.
Overview
1
1
year of professional experience
Work History
Admissions Representative
Kell West Regional Hospital LLC
05.2024 - Current
- Boosted conversion rates by consistently following up with prospective students through phone calls, emails, and personalized communications.
- Scheduled Number appointments to meet with students face-to-face and discuss education plans.
- Provided exceptional customer service to all inquiries from prospective students, parents, and educators seeking information about the institution and its programs.
- Maximized resources by effectively utilizing CRM software to track communication efforts with potential applicants throughout their decision-making process.
Waitress
Texas Roadhouse
10.2023 - 05.2024
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Education
Radiology
Iowa Park HS
Iowa Park, TX05.2024
Skills
- Leadership Qualities
- Excellent interpersonal skills
- Higher Education Knowledge
- Ethics and integrity
Timeline
Admissions Representative
Kell West Regional Hospital LLC
05.2024 - Current
Waitress
Texas Roadhouse
10.2023 - 05.2024
Radiology
Iowa Park HS
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