Caitlyn Long
Richlands
Summary
Dedicated professional with experience in supervising daily operations and training new team members. Skilled in maintaining high standards of customer service and ensuring operational efficiency, contributing to a positive store environment.
Overview
2
2
years of professional experience
Work History
Lead Sales Associate
Dollar Genral
Trenton
02.2025 - Current
- Processed transactions accurately while operating cash register during peak periods.
- Assisted customers with product selection and resolved inquiries promptly.
- Managed inventory levels and efficiently restocked shelves to ensure availability.
- Maintained organized merchandise displays and cleanliness throughout the store.
- Executed cashier duties as needed during personnel shortages or high traffic.
- Cross-trained in various positions to enhance team support during busy times.
- Ensured consistent neatness and cleanliness within store environment.
Lead Crew Member
Bojangles'
Beulaville
01.2024 - 02.2025
- Supervised daily operations while ensuring strict adherence to safety protocols.
- Trained new crew members on food preparation and customer service standards.
- Implemented food quality control procedures during peak hours to maintain consistency.
- Resolved customer complaints effectively, improving overall dining experience.
- Ensured cleanliness of workstations and compliance with health regulations.
- Enforced safety protocols by mandating protective gear for hazardous material handling.
- Fulfilled additional responsibilities to sustain uninterrupted operations.
Education
Associate of Science - Medical Administration Insurance And Billing
Craven Community College
New Bern NC12-2026
High School Diploma -
Jones Senior High School
Trenton, NC06-2024
Skills
- Staff supervision
- Operational procedures
- Cash management
- Loss prevention strategies
- Time management
- Store upkeep
- Maintenance oversight
Timeline
Lead Sales Associate
Dollar Genral
02.2025 - Current
Lead Crew Member
Bojangles'
01.2024 - 02.2025
Associate of Science - Medical Administration Insurance And Billing
Craven Community College
High School Diploma -
Jones Senior High School