Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Caitlyn Porter

Indianapolis,IN

Summary

Dependable server skilled at greeting customers, turning tables efficiently, and maintaining server loads as a team player and leader. Upbeat, energetic, friendly, and anticipating customer needs to ensure the customer has a safe, comfortable, and enjoyable experience.

Overview

7
7
years of professional experience

Work History

Server

Kilroys Bar N Grill
08.2021 - Current
  • Greeted customers in an efficiently timely manner.
  • Monitored customers alcohol intake and took measure with inappropriate behavior.
  • Focused on each individuals check to handle transaction on the POS system correctly between split bills.
  • Addressed customer complaints or concerns empathetically to have a positive solution.
  • Applied strategic communication from the front of the house to the back of the house.
  • Supported and helped each coworker to enhance the overall work performance.
  • Developed sincere and long lasting relationships from coworkers to customers.

Nanny

Devin King
08.2019 - 08.2023
  • Developed a strong trustworthy relationship between not only the parents but the kids as well.
  • Promoted intellectual development through reading, arts and crafts, and engaging educational activities.
  • Coordinated the children's arrangements for basketball practice, picking up the kids from pre-school, being present for speech therapy while prioritizing the children's basic needs and safety.
  • Supported character development such as empathy, respect, and manners.
  • Handled the behavioral issues using a calm and appropriate approach.

Food Runner and Hostess

Bruno's Pizzaria
11.2016 - 08.2018
  • Improved customer satisfaction by answering questions accurately and providing an attentive response.
  • Collaborated with kitchen staff to make sure the food orders were taking out at an efficient timely manner.
  • Managed multiple different tasks to prioritize my duties and the customers satisfaction.
  • Demonstrated adaptability in handling each servers section changes, the momentum of the customers walking in the door, and changes on the menu.
  • Developed a strong relationship between the owners and customers.
  • Handled high-pressure situations calmly and empathetically during unexpected rushes.

Education

High School Diploma -

William Henry Harrison High School
West Lafayette, IN
05.2018

Skills

  • High energy and stamina
  • Liquor, food, and wine service
  • Teamwork and collaboration
  • Price and different check memorization
  • Dining Customer Service
  • Care for Children
  • Critical thinking and problem-solving skills
  • Emotional Intelligence

Affiliations

  • Travel Softball
  • Buddy System (worked with special needs children)
  • Volunteer at the Humane Society

Timeline

Server

Kilroys Bar N Grill
08.2021 - Current

Nanny

Devin King
08.2019 - 08.2023

Food Runner and Hostess

Bruno's Pizzaria
11.2016 - 08.2018

High School Diploma -

William Henry Harrison High School

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Caitlyn Porter