Summary
Overview
Work History
Education
Skills
Timeline
Generic

Caitlyn Quiles-Cornejo

Highlands

Summary

Dedicated and friendly professional with proven customer service skills in hospitality. Experienced in greeting guests, managing reservations, and ensuring cleanliness, committed to enhancing guest satisfaction and creating welcoming environments. Highly organized and adaptable with positive attitude. Familiar with medical terminology and healthcare protocols, proficient in administrative tasks and data entry. Committed to supporting healthcare teams and ensuring efficient unit operations.

Overview

3
3
years of professional experience

Work History

Restaurant Hostess

Barnacle Bills
Rumson, NJ
09.2024 - Current
  • Greeted and seated guests promptly, ensuring a welcoming environment.
  • Managed reservation systems to optimize seating arrangements and minimize wait times.
  • Assisted with menu explanations, enhancing guest dining experiences through effective communication.
  • Monitored dining area for cleanliness and guest satisfaction, addressing concerns swiftly.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.

Ice Cream Server

Moby's Lobster Deck
Highlands, NJ
05.2023 - 06.2026
  • Delivered exceptional customer service in fast-paced environment, ensuring satisfaction with each order.
  • Operated point-of-sale system accurately, processing transactions efficiently and managing cash register.
  • Maintained cleanliness and organization of serving area, adhering to health and safety standards.
  • Collaborated with team to streamline service processes, improving overall efficiency during peak hours.
  • Greeted incoming customers and provided reliable, friendly customer service.

Education

Associate of Applied Science - Health Sciences

Rowan College At Burlington County
Mount Laurel, NJ
06-2029

High School Diploma -

Henry Hudson Regional School
Highlands, NJ
06-2024

Skills

  • Customer service
  • Strong multitasking
  • Greeting guests
  • Active learning
  • Cleanliness and hygiene
  • Scheduling
  • Payment processing
  • Handling complaints
  • Coordinating tasks

Timeline

Restaurant Hostess

Barnacle Bills
09.2024 - Current

Ice Cream Server

Moby's Lobster Deck
05.2023 - 06.2026

Associate of Applied Science - Health Sciences

Rowan College At Burlington County

High School Diploma -

Henry Hudson Regional School