Caitlynn Jackson
Norman,OK
Summary
Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable team player with hardworking and resourceful approach. Dedicated to making Museums accessible, fun, and inspiring for all people.
Overview
2
2
years of professional experience
Work History
Waitress
Moms Family Diner
06.2021 - Current
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Used cash registers and credit card machines to cash out customers.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Intern
Sam Noble Oklahoma Museum Of Natural History
08.2022 - 12.2022
- Analyzed artifacts and worked with my cohort to create a potential exhibit
- Sorted and organized files, spreadsheets, and reports
- Participated in projects for other classes and visitors of the museum
- Interacted with people via email, or in-person to provide or gain information.
- Provided project progress updates and created a file for information that the Museum can use in the future.
Shop Technician
Imperial Vending
06.2022 - 08.2022
- Kept shop clean, organized and stocked with supplies.
- Helped team meet customer service deadlines by working quickly and minimizing errors.
- Cleaned and modified equipment to achieve functionality objectives.
Customer Service Associate
Barnes & Noble
10.2021 - 01.2022
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
Education
Bachelor of Arts - Anthropology
University of Oklahoma
Norman, OK05.2024
Skills
- Sales Expertise
- Complaint Resolution
- Team Collaboration
- Cool Under Pressure
- Ability to Lift 30 Pounds
- Workflow Optimization
- Outstanding Communication Skills
- Project Management
- Digital Archiving
- Complex Problem-Solving
- Telephone Etiquette
- Multitasking and Organization
- Correcting Discrepancies
- Active Listening
- Project Deadlines
Timeline
Intern
Sam Noble Oklahoma Museum Of Natural History
08.2022 - 12.2022
Shop Technician
Imperial Vending
06.2022 - 08.2022
Customer Service Associate
Barnes & Noble
10.2021 - 01.2022
Waitress
Moms Family Diner
06.2021 - Current
Bachelor of Arts - Anthropology
University of Oklahoma
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