Caity Mcginley
Shapleigh,ME
Summary
Dedicated Certified Pharmacy Technician with knowledge at Hannaford Supermarket in medication dispensing and patient confidentiality. Recognized for enhancing workflow efficiency and delivering exceptional customer service. Strong problem-solving skills and attention to detail contributed to maintaining compliance with pharmacy regulations and optimizing inventory management. Committed to promoting drug safety and patient care.
Overview
5
5
years of professional experience
Work History
Pharmacy Technician
Hannaford Supermarket
2025.04 - Current
- Processed prescriptions accurately while maintaining compliance with pharmacy regulations.
- Assisted pharmacists in managing inventory and restocking medications efficiently.
- Provided exceptional customer service by answering inquiries and resolving issues promptly.
- Operated pharmacy software to manage patient records and prescription orders effectively.
- Maintained cleanliness and organization of the pharmacy workspace to ensure operational efficiency.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Counted and labeled prescriptions with correct item and quantity.
- Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
- Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
BookKeeper
Hannaford Supermarket
2020.11 - 2025.04
- Processed prescriptions accurately while maintaining compliance with pharmacy regulations.
- Assisted pharmacists in managing inventory and restocking medications efficiently.
- Provided exceptional customer service by answering inquiries and resolving issues promptly.
- Operated pharmacy software to manage patient records and prescription orders effectively.
- Maintained cleanliness and organization of the pharmacy workspace to ensure operational efficiency.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Counted and labeled prescriptions with correct item and quantity.
- Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
- Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
Education
High School Diploma -
Bonny Eagle High School
Standish, ME06.2021
Skills
- Problem-solving skills
- Team collaboration
- Confidentiality and HIPAA
- Workflow optimization
- Answering customer questions
- Medication dispensing
- Patient confidentiality
- Prescription filling
- Insurance verification
- HIPAA
- Drug inventory control
- Drug safety
- Stocking shelves
- Processing payments
- Pharmacy law compliance
- Healthcare regulations
- Medication labels
- Manual and automated medication dispensing
- Receiving incoming supplies
- Drug interaction awareness
- Updating medication histories
- Drug storage procedures
- OTC recommendations
- Proper labeling
- Customer service
- Data entry
- Attention to detail
- Prioritization and organization
- Cash register operations
- Staff leadership
- Payment processing
- Certified pharmacy technician
Timeline
Pharmacy Technician
Hannaford Supermarket
2025.04 - Current
BookKeeper
Hannaford Supermarket
2020.11 - 2025.04
High School Diploma -
Bonny Eagle High School