Calab Ashe
Key West
Summary
Dynamic hospitality professional with proven problem-solving skills and a strong focus on guest services. At Bodyzone Fitness, I enhanced customer loyalty through exceptional communication and personalized service. Adept at cash handling and fostering teamwork, I consistently delivered positive experiences that encouraged return visits.
Overview
9
9
years of professional experience
Work History
Front Desk Agent
Bodyzone Fitness
09.2023 - Current
- Resolved members issues promptly, resulting in positive feedback and return visits.
- Increased customer loyalty with exceptional communication skills and personalized service.
- Assisted members in making informed decisions on local attractions, dining options, and transportation services.
- Maintained clean and organized front desk areas to uphold polished company image.
- Supported sales efforts through upselling memberships, amenities, or special packages when appropriate.
Server
Margaritaville Beach Hotel
08.2021 - 08.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Bussed and reset tables to keep dining room and work areas clean.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Delivery Driver
Big Johns Pizzeria
07.2018 - 08.2022
- Completed on-time deliveries by choosing best and most efficient routes.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
Boat Mate
Fury Watersports
04.2017 - 08.2017
- Assisted colleagues in daily tasks, fostering a supportive work environment.
- Improved team efficiency by organizing and prioritizing tasks.
- Provided help to team members, ensuring smooth workflow.
- Assisted customers on and off the vessel as well as during trip hours
- Enhanced team dynamics through effective communication and cooperation.
- Streamlined onboard procedures for efficiency, resulting in reduced port turnaround times.
Host
Outback Steakhouse
04.2016 - 08.2016
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Increased restaurant efficiency by maintaining an organized host stand, including menus, reservation logs, and seating charts.
Education
No Degree - Corrective Exercise And Performance Enhancement
Graceland University
Lamoni, IA04-2022
High School Diploma -
Key West Highschool
Key West, FL06-2016
Skills
- Problem-solving skills
- Guest services
- Customer service
- Cash handling
- Guest relations
- Hospitality services
- Listening skills
- Teamwork and collaboration
Timeline
Front Desk Agent
Bodyzone Fitness
09.2023 - Current
Server
Margaritaville Beach Hotel
08.2021 - 08.2023
Delivery Driver
Big Johns Pizzeria
07.2018 - 08.2022
Boat Mate
Fury Watersports
04.2017 - 08.2017
Host
Outback Steakhouse
04.2016 - 08.2016
No Degree - Corrective Exercise And Performance Enhancement
Graceland University
High School Diploma -
Key West Highschool
Similar Profiles
Anthony DownsAnthony Downs
Lifeguard at BodyZoneLifeguard at BodyZone
Steven HirshSteven Hirsh
Small Business Co-Owner at BodyZone ApparelSmall Business Co-Owner at BodyZone Apparel
Ariza RheederAriza Rheeder
Beautician at BodyZoneBeautician at BodyZone
Brooke ScottBrooke Scott
Customer Service Representative at MorleyCustomer Service Representative at Morley
Aidan WilcoxAidan Wilcox
Deckhand at Catamaran EchoDeckhand at Catamaran Echo