Calea Bicera
Ontario,CA
Overview
1
1
year of professional experience
1
1
Certification
Work History
Host
Wood Ranch
07.2023 - Current
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
Education
Azusa Pacific University
Major: Nursing
Azusa, CA05.2027
No Degree - Bishop Amat High School
High School Diploma
La Puente, CA05.2023
Skills
- Customer Service
- Team Collaboration
- Multitasking proficiency
- Effective Time Management
- Exceptional communication
- Phone Etiquette
- Safe Food Handling
- Greeting guests
Certification
- BLS certified
Additional Information
References available upon request
Timeline
Host
Wood Ranch
07.2023 - Current
Azusa Pacific University
Major: Nursing
No Degree - Bishop Amat High School
High School Diploma