Calea Bicera
Ontario,CA
Overview
1
1
year of professional experience
1
1
Certification
Work History
Host
Wood Ranch
07.2023 - Current
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
Education
Azusa Pacific University
Major: Nursing
Azusa, CA05.2027
No Degree - Bishop Amat High School
High School Diploma
La Puente, CA05.2023
Skills
- Customer Service
- Team Collaboration
- Multitasking proficiency
- Effective Time Management
- Exceptional communication
- Phone Etiquette
- Safe Food Handling
- Greeting guests
Certification
- BLS certified
Additional Information
References available upon request
Timeline
Host
Wood Ranch
07.2023 - Current
Azusa Pacific University
Major: Nursing
No Degree - Bishop Amat High School
High School Diploma
Similar Profiles
Dakoda DarbyDakoda Darby
Takeout at Wood RanchTakeout at Wood Ranch
DEANNA CORONADEANNA CORONA
Server at Wood RanchServer at Wood Ranch
Bryce CannonBryce Cannon
Server at Wood RanchServer at Wood Ranch
Brady GentryBrady Gentry
Server, Caterer, Trainer at Wood RanchServer, Caterer, Trainer at Wood Ranch
Isi MorenoIsi Moreno
Escuela Secundia 51 at Secretary Of Public EducationEscuela Secundia 51 at Secretary Of Public Education