Caleb Chapman

• Helped customers complete purchases, locate items and join reward programs.
• Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
• Trained new associates on cash register operations, conducting customer transactions and balancing drawer.
• Issued receipts and processed refunds, credits or exchanges.
• Organized store merchandise racks and displays to promote and maintain visually appealing environments.
• Stocked merchandise, clearly labeling items, and arranging according to size or color.
• Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
• Worked closely with shift manager to solve problems and handle customer concerns.

I've been volunteering each Thanksgiving and Christmas Eve to serve the homeless at the Friends of the Night People. I also volunteer on days I have free time away from my schoolwork and extracurricular activities. I help prepare the food and serve the homeless.

I have been volunteering as a basketball trainer since I was a Freshman in Highschool. After every training session I have over the weekend, I stay for an extra 1-2 hours and train middle schoolers alongside my trainer.

• Restocked and organized merchandise in front lanes.
• Greeted over 100 customers per day.
• Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
• Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
• Mentored new team members on POS system operation, customer service strategies and sales goals.