Caleb Cron
Springfield,MO
Summary
Dynamic and skilled candidate known for high productivity and efficient task completion. Specialize in client relationship management, document/invoice review, and strategic planning. Excels in communication, teamwork, and problem-solving, ensuring seamless operations and client satisfaction.
Overview
10
10
years of professional experience
Work History
Account Expert
T-Mobile
Springfield , MO
02.2019 - Current
- Supervisor roles in team management, with day-to-day business, while filling in for management.
- Frontline customer service with tailored soft skills.
- Collaborated with team members to resolve complex customer issues.
- Educated customers on product features and promotional offers.
- Maintained up-to-date knowledge of industry trends and best practices.
- Various other tasks regarding customer account management.
Technician
Prime
Springfield , MO
01.2016 - 09.2016
- Conducted routine maintenance on machinery to ensure optimal functionality.
- Designated to process inventory at the end of the day for tires changed, and parts used.
- Inputting invoices for work orders, including labor and parts.
Delivery Driver
Ace Hardware
Springfield, MO
06.2015 - 12.2015
- Managed paperwork related to deliveries, including invoices and receipts.
- Collaborated with team members to optimize delivery routes and schedules.
- Transported and safely delivered items to prevent damage or loss.
- Verified accuracy of items loaded onto truck against shipping documents.
Education
Bachelor of Science - Supply Chain, Logistics, And Operations Management
Missouri State University
Springfield, MO05-2025
Skills
- Customer service
- Problem solving
- Experience with Microsoft Office
- Leadership and Team Collaboration
- Inventory control
- Data analysis
Accomplishments
- Multiple Grand Slam Awards which are given for the top 10% of performers in the same role at T-Mobile.
- Given supervisor roles and tasks to work on development and demonstrate skill in higher positions, earned from high performance and trust from superiors.
Timeline
Account Expert
T-Mobile
02.2019 - Current
Technician
Prime
01.2016 - 09.2016
Delivery Driver
Ace Hardware
06.2015 - 12.2015
Bachelor of Science - Supply Chain, Logistics, And Operations Management
Missouri State University
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