Caleb DeForest
Springfield,Mo
Summary
Professional Bartender with extensive knowledge of spirits and engages customers one-on-one. Friendly, open and committed to building customer base by providing positive service experience.
Overview
8
8
years of professional experience
Work History
Bartender/Key Holder
Big Whiskey's American Bar & Grill
05.2021 - Current
- Kept bar presentable and well-stocked to meet customer needs.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Served high customer volumes during special events, nights, and weekends.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Followed strict recipes and drink measurements to minimize product used.
Server/Bartender
Lake House 13 Bar & Grill
03.2020 - 07.2021
- Arranged tables for customers, following established preparation procedures to provide guests with excellent experiences and foster repeat business.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers.
- Greeted and maintained relationships with regular customers.
Host/Food Server Assistant
Bass Pro
09.2019 - 04.2020
- Answered customer questions about hours, seating and Store information.
- Collaborated with kitchen to inform customers of wait times and answer questions about food.
- Assisted FOH and BOH staff with preparing for events, coordinating smooth execution to maximize guest satisfaction.
- Took reservations by phone and walk-in, keeping scheduling demands and kitchen output in time to avoid overbooking.
Busser/Host/Server
Larry's On The Lake
03.2016 - 10.2019
- Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
- Helped customers place orders, explained menu items and suggested appropriate options for food allergy concerns.
- Prepared beverages and filled food orders for customers.
- Monitored front entrance for new guests while assisting servers by taking and delivering drink orders.
Education
Associate of Arts - Business Administration And Management
Missouri State University
Springfield, MO05.2024
Skills
- Sales
- Store opening and closing
- Customer service
- Conflict resolution
- Organization
- Good listening skills
- Food running
- Menu memorization
- Outgoing and friendly
- Product and Service Sales
- Exceptional Customer Service
- Multi-tasking strength
- Excellent people skills
- Menu Memorization
- Suggestive Selling
Timeline
Bartender/Key Holder
Big Whiskey's American Bar & Grill
05.2021 - Current
Server/Bartender
Lake House 13 Bar & Grill
03.2020 - 07.2021
Host/Food Server Assistant
Bass Pro
09.2019 - 04.2020
Busser/Host/Server
Larry's On The Lake
03.2016 - 10.2019
Associate of Arts - Business Administration And Management
Missouri State University
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