Enthusiastic retail professional with hands-on experience in customer service, payment processing and sales. Strong communicator and team player, eager to learn new processes to support overall organizational success.
Overview
1
1
year of professional experience
Work History
Cashier
Cinnabon
Bellevue, WA
04.2024 - 07.2024
Conducted price checks for special orders or discounts as requested by customers.
Followed company security procedures for handling large sums of money.
Greeted customers and answered any questions they had about the store's products and services.
Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Resolved customer complaints professionally in accordance with company policy.
Answered customer inquiries regarding store policies and procedures.
Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
Issued receipts, refunds, credits or change due to customers.
Performed other duties as assigned by management.
Provided excellent customer service while promoting loyalty programs to increase sales potential.
Tire Technician
Discount Tire
Bellevue, WA
09.2023 - 02.2024
Maintained inventory levels of supplies needed for daily operations.
Aligned vehicle wheels according to manufacturer specifications.
Rotated tires and reset tire pressure monitoring systems.
Removed old tires from rims using specialized tools such as bead breakers and tire irons.
Cleaned wheel rims before installing new tires to ensure proper adhesion of new rubber.
Maintained cleanliness of work area at all times, including disposing of used parts properly in accordance with safety regulations.
Checked tire inflation pressure on a regular basis and adjusted air pressure if needed.
Provided advice to customers regarding proper maintenance of their vehicle's tires.
Examined tire sidewalls for signs of damage or excessive wear due to improper alignment or overloading of vehicle.
Balanced wheels using electronic machines to ensure even tire wear.
Curtesy Clerk
Fred Meyer
Bellevue, WA
01.2023 - 09.2023
Stocked shelves with merchandise according to company guidelines.
Performed price checks for customers upon request.
Greeted customers in a friendly and professional manner.
Checked expiration dates on food products before placing them on shelves.
Stocked shelves with merchandise, rotated products, and removed expired items.
Greeted customers and provided assistance in locating items.
Assisted customers with product selection and answered questions about store policies.
Provided excellent customer service by answering questions and addressing concerns.
Followed proper food safety procedures when stocking refrigerated items.
Provided excellent customer service by being friendly and courteous at all times.
Maintained cleanliness of checkout area by sweeping floors and wiping down counters.
Organized backroom areas for efficient storage of merchandise.
Education
High School Diploma -
Interlake Senior High School
Bellevue, WA
06-2024
Skills
Customer Service
Customer Assistance
Cash Register Operation
Written and verbal communication
Time management skills
Organizational abilities
Cleaning and sanitizing
Inventory Management
Customer service excellence
Conflict Resolution
Affiliations
I like to play sports sometimes
A lot of physical activity including going to the gym, exercising , and biking