Caleb Johnson
Martin,OH
Summary
Highly motivated MBA student looking to further my education and get hands on experience. A motivated individual with leadership skills and the ability to work well in a team of like-minded individuals or or independently. Seeking to contribute my skills and knowledge to new heights.
Overview
4
4
years of professional experience
Work History
Customer Service Representative
04.2023 - 08.2023
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Assisted customers in navigating company website and placing online orders, improving overall user experience.
- Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Assistant Farm Manager
Family Business
01.2020 - 04.2023
- Improved crop yield by implementing effective irrigation and fertilization strategies.
- Assisted in budget management for optimized farm operations and reduced costs.
- Collaborated with Farm Manager on strategic planning for crop rotation and land use optimization.
- Coordinated seasonal labor force, ensuring timely planting and harvesting activities.
- Managed record-keeping systems to track farm performance data, aiding in informed decision-making processes.
Education
MBA - Human Resources Management
University of Toledo
Toledo, OH12.2026
BBA - Business Administration
University of Toledo
Toledo12.2023
Skills
- Time Management
- Communication
- Leadership
- Problem Solving
- Teamwork
- Adaptability
- Decision Making
- Microsoft Office
Affiliations
- Phi Kappa Psi Fraternity
Timeline
Customer Service Representative
04.2023 - 08.2023
Assistant Farm Manager
Family Business
01.2020 - 04.2023
MBA - Human Resources Management
University of Toledo
BBA - Business Administration
University of Toledo
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