Caleb Lunde
Lake Park,MN
Summary
Punctual store route driver with 6 years of experience transporting and delivering goods to businesses and residences. Friendly and reliable individual possessing first-rate communication, navigational and time management abilities. Well-versed in efficiently loading and unloading delivery vehicle, maintaining cargo, vehicle and billing logs and building positive customer relationships. In-depth knowledge of handheld package scanner operations. Safety-conscious driver experienced with light trucks and vans. Works quickly to meet daily targets with expert loading, unloading and transportation. Adapts quickly to changing situations to overcome problems and maintain performance. Ambitious, career-focused job seeker, anxious to obtain an entry-level stocker position to help launch career while achieving company goals. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
17
17
years of professional experience
Work History
Bank Teller
State Bank of Lake Park
Lake Park, MN
02.2024 - Current
- Processed customer deposits and withdrawals accurately, balancing cash drawer daily.
- Maintained confidentiality of bank records, transactions and customer information.
- Provided exceptional customer service to customers by answering inquiries, resolving complaints and processing transactions in a timely manner.
- Assisted customers with opening new accounts, ordering checks, and setting up online banking services.
- Verified customer signatures on documents and ensured accuracy of all paperwork before submitting for approval.
- Performed cash handling duties including counting currency, coins and checks.
- Handled large sums of money with accuracy while maintaining appropriate levels of security.
- Provided assistance to other tellers during peak business hours as needed.
- Served large number of customers during high volume shifts and remained composed and professional in stressful situations.
- Took on additional shifts during busy periods to minimize staffing shortages.
- Composed, typed and mailed statements and correspondence related to discrepancies and outstanding unpaid debts.
Store Route Driver
Auto Value
Detroit Lakes, MN
06.2017 - 02.2024
- Reviewed lists of station drops, dealers or customers, loading trucks with appropriate deliverables.
- Maintained detailed logs of daily route activities, including stops, pickups, and drop-offs.
- Assisted in loading and unloading freight from the truck at various locations throughout the day as needed.
- Collected payments from customers when applicable.
- Replenished stock levels in delivery truck between runs.
- Followed DOT regulations when driving commercial motor vehicles.
- Drove delivery vehicles 250 miles to serve 20-25 customers.
- Delivered customer orders and collected payments to keep accounts current.
- Responded quickly to emergency situations while on the road.
- Ensured all deliveries were properly documented and signed for.
- Provided excellent customer service by addressing any issues or concerns promptly.
- Loaded trucks with necessary packages prior to departure.
- Promoted positive customer service by delivering on-time shipments and fully resolving issues.
- Unloaded and reloaded delivery items.
- Drove truckloads to customer sites daily and completed proper paperwork.
- Forged and cultivated strong relationships with customers within fast-paced and constantly moving environment.
- Maintained positive attitude and diplomacy when dealing with customers and other team members.
- Verified accuracy of invoices against delivery receipts.
- Delivered goods to customers in a timely and accurate manner.
- Maintained professional appearance and attitude at all times while representing the company.
- Ascertained which routes would provide fastest access to customer sites, allotting for various factors such as weather and road conditions.
- Followed safety rules to keep clean driving record with no accidents or incidents.
- Reported any accidents or incidents immediately to management team.
- Kept accurate logs of all deliveries and trips.
- Utilized corporate vehicle to deliver and sell products to clients with focus on optimizing customer experience.
- Adhered strictly to safety requirements while operating a commercial vehicle.
- Stayed up-to-date with routes, traffic patterns, hazardous conditions.
- Communicated regularly with warehouse personnel regarding inventory levels.
- Assisted with customer requests and answered questions to improve satisfaction.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Dock Installer/Removal Technician
Rick Nelson (self-employed/seasonal))
Detroit Lakes, MN
09.2008 - 10.2018
- Inspected materials and equipment regularly to check for potential hazards and machine defects.
- Performed timely and reliable service in shops and outdoors in variable weather conditions.
- Created and supported safe work environments to protect company interests and employee health.
- Demonstrated proper use of equipment to reduce accidents and meet health and safety requirements.
- Provided exceptional customer experiences to service recipients.
Package Handler
UPS
Detroit Lakes, MN
10.2016 - 06.2017
- Sorted packages to appropriate slide, line or belt for final distribution.
- Applied barcodes to cargo and used digital scanners to track and locate materials during transportation.
- Scanned and sorted packages according to destinations and service type using handheld scanner.
- Assisted in loading delivery trucks with prepared packages.
- Packed boxes and stock using organizational guidelines.
- Placed bins, carts and containers in convenient locations to assist with loading efficiency.
- Ensured compliance with postal regulations regarding hazardous materials handling.
- Organized packages according to type, size, destination, and other specifications.
- Collaborated with other movers when loading large equipment to prevent potential accidents.
- Coordinated cargo unloading with other workers to achieve efficient and safe transportation.
- Assisted in training new employees on package handling processes.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Education
High School Diploma -
Lake Park Audubon
Lake Park, MN05-2010
Skills
- Excellent Customer Service
- Delivery Management
- Product Inspection
- Route Planning
- Returns Processing
- Shipping and Packaging
- Payment Collection
- Truck Loading
- Safe Vehicle Operation
- Safe Driving
- Route Management
References
References available upon request.
Timeline
Bank Teller
State Bank of Lake Park
02.2024 - Current
Store Route Driver
Auto Value
06.2017 - 02.2024
Package Handler
UPS
10.2016 - 06.2017
Dock Installer/Removal Technician
Rick Nelson (self-employed/seasonal))
09.2008 - 10.2018
High School Diploma -
Lake Park Audubon