Summary
Overview
Work History
Education
Skills
Timeline
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Caleb McNeil

Carrollton,TX

Summary

Eager to be a part of a company that indulges professional growth which can provide a challenging and rewarding real world life experience. Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, and providing customized solutions to build loyalty.

Overview

1
1
year of professional experience

Work History

Customer Service Representative

Academy Sports + Outdoors
04.2022 - Current
  • Middleman between managers and associates
  • Trained employees in policies and conducts
  • Implemented and maintained loss prevention programs in close collaboration with store management
  • Greeted customers entering store and responded promptly to customer needs
  • Addressed customer needs and made product recommendations to increase sales in person and online
  • Built relationships with customers to encourage repeat business

Education

Master's - Kinesiology

University of North Texas
08.2023

Bachelor's - Psychology

University of North Texas
05.2023

Skills

  • Time Management
  • Communication
  • Computer Literacy
  • Microsoft Office
  • Leadership
  • Team Player
  • Adaptability

Timeline

Customer Service Representative

Academy Sports + Outdoors
04.2022 - Current

Master's - Kinesiology

University of North Texas

Bachelor's - Psychology

University of North Texas

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Caleb McNeil