Caleb Reyes
Austin,TX
Summary
Passionate and personable employee with years of experience in customer service. A quick learner and friendly coworker who’s willing to do whatever it takes. Someone who genuinely loves what we do and openly accepts new challenges. Ready to take on new heights and provide guests/clients the experience that they deserve and I know I can offer.
Overview
4
4
years of professional experience
Work History
Concierge
Four Seasons Hotel
Austin, Texas
02.2025 - Current
- Worked with guests to curate memorable experiences and relationships for their stay in Austin.
- Daily high-level organization was needed to ensure all experiences and interactions were trackable, confirmed, and filed.
- Consistently found answers or solutions to satisfy guests, even when the answer was unknown.
- Ensured guests were serviced in a timely and satisfactory manner even in high-volume situations,
Server
The Grove Wine Bar And Kitchen
Austin, TX
01.2024 - Current
- Provided exceptional customer service by efficiently serving Austin lovers in a fast-paced environment, ensuring a positive, but unique and guided dining experience.
- Demonstrated strong communication and teamwork skills by collaborating with server and bartender colleagues to maintain food and beverage accuracy, exasperating smooth operations during busy shifts.
- Implemented effective, engaging steps of service to ensure timely and accurately coursed food, while also forming wonderful connections and high customer satisfaction with guests.
Bartender
Torchy's Tacos
Austin, TX
01.2023 - 01.2024
- Spoke with customers in order to build rapport and ensure customer loyalty/satisfaction.
- Trained new bartenders in customer service and drink preparation techniques.
- Handled and balanced high volumes of customers on days of big events in Austin.
Barback/Bartender
Blind Salamander Cantina
San Marcos, TX
02.2022 - 01.2023
- Meticulously cleaned kitchen area every night to ensure proper health standards.
- Worked my way up from cook to barback to bartender in a mere six months.
- Mixed and served cocktails to customers in a fast-paced environment.
- Balanced work with charisma and play so the bar's aura could be maintained and customers were left satisfied.
Education
Some College (No Degree) - Communications
Texas State University
San Marcos, TXHigh School Diploma -
Leander High School
Leander, TXSkills
- Work Ethic
- People Skills
- Attention to Detail
- Positive
- Team Player
- Coachable
- Charismatic
- Desire to Grow
Timeline
Concierge
Four Seasons Hotel
02.2025 - Current
Server
The Grove Wine Bar And Kitchen
01.2024 - Current
Bartender
Torchy's Tacos
01.2023 - 01.2024
Barback/Bartender
Blind Salamander Cantina
02.2022 - 01.2023
Some College (No Degree) - Communications
Texas State University
High School Diploma -
Leander High School