Caleb Ross
Killeen
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Server
Gambit Social House
07.2024 - 09.2025
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
Archivist
Topsarge Business Solutions
01.2024 - 09.2024
- Scanned and catalogued historical documents related to the military. Also helped to build the website where the scanned documents are now held.
- Researched and recorded origins, provenance, and historical significance of archival materials.
- Developed classification systems to facilitate public access to archived materials.
Host
Pluckers
07.2021 - 12.2023
- Warmly greet and welcome guests to the restaurant with a friendly and approachable demeanor
- Manage a waitlist, accurately estimate wait times, and efficiently seat guests to ensure a smooth dining experience
- Provide menus, take reservations, and answer any questions guests may have about the restaurant or menu offerings
- Collaborate with the serving staff to ensure guests receive excellent service and address any customer concerns or issues promptly
- Assist in maintaining a clean and organized front-of-house area, including tidying up waiting areas and restocking supplies as needed
Education
Bachelor's - History
Texas A&M University Central Texas
Killeen05-2026
Associate's - General Studies
Central Texas College
Killeen05-2021
High School Diploma - undefined
Early College High School
Killeen05-2021
Skills
- Experienced in excellent guest service
- Capable of working well with a team
- Patient and friendly demeanor
- Quick learner
- Team member support
- Point of sale (POS) system operations
- Cash handling
Certification
- Texas Alcoholic Beverage Commission Certification
- Learn2Serve Food Handler Training Course
Timeline
Server
Gambit Social House
07.2024 - 09.2025
Archivist
Topsarge Business Solutions
01.2024 - 09.2024
Host
Pluckers
07.2021 - 12.2023
Associate's - General Studies
Central Texas College
High School Diploma - undefined
Early College High School
Bachelor's - History
Texas A&M University Central Texas