Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.
Overview
14
14
years of professional experience
Work History
Scheduling Coordinator
Oklahoma City Indian Clinic
Oklahoma City, OK
12.2023 - Current
Maintained front desk to provide positive first impression.
Communicated schedule changes effectively throughout the organization when necessary.
Coordinated with other departments regarding resources needed for specific projects.
Handled incoming calls and directed callers to appropriate department or employee.
Maintained positive working relationship with fellow staff and management.
Offered reception coverage to relieve staff during absences or breaks.
Patient Registration Representative
Pawnee Indian Health Center
Pawnee, OK
05.2017 - 12.2023
Registered patients using proper data entry procedures and fully compliant ICD-10 and CPT codes.
Maintained accurate records of all patient interactions, registrations, financial transactions.
Entered data into computer system accurately to ensure accuracy of patient information.
Maintained current knowledge of healthcare regulations related to patient privacy.
Provided excellent customer service while handling all incoming calls efficiently and professionally.
Managed inventory of supplies used during registration process.
Shift Manager
Stonewolf Casino
Pawnee, OK
05.2011 - 06.2021
Addressed patron complaints and quickly payout errors and disputes.
Maintained accurate records of employee performance reviews and disciplinary actions taken when necessary.
Responded promptly to emergency situations such as medical emergencies, fires or fights.
Conducted periodic audits of surveillance footage to detect any suspicious activities or irregularities in game play.
Maintained accurate records of cash supply transfers in alignment with regulatory requirements.
Dental Benefits Coordinator/Insurance Verifier at Oklahoma City Indian ClinicDental Benefits Coordinator/Insurance Verifier at Oklahoma City Indian Clinic