CALEB WALKER
Atlanta,GA
Summary
Hardworking employee enthusiastic about learning how to best contribute to the workplace. Pursues opportunities to learn new skills and contribute to group success. Articulate, energetic, and results-oriented with an exemplary passion for developing relationships, cultivating partnerships, and growing businesses. Offers strong leadership and problem-solving abilities.
Overview
7
7
years of professional experience
Work History
Server
Nobu Atlanta
Atlanta, GA
11.2023 - Current
- Delivered exceptional customer service to upscale clientele in high-pressure dining environment.
- Demonstrated strong multitasking skills by managing multiple tables and kitchen collaboration simultaneously without compromising service quality.
- Assisted in the team-wide effort to raise reviews from 4.5 to 4.6 stars
Business Management Analyst (Intern)
CIH GROUP LLC
Atlanta, GA
05.2022 - 08.2022
- Created financial statements for early stage portfolio companies and developing business ventures
- Collaborated with the CEO daily to understand and refine internal processes of the multi-industry portfolio of assets. Including operational improvements, financial rationalization and development of strategic initiatives.
- Oversaw, revised, and improved inventory management systems for one of the portfolio companies, creating a model that enables future projects to be conducted more efficiently
- Learned and leveraged communication, teamwork and collaboration skills to efficiently complete high-pressure and time-sensitive tasks.
Service Advisor
Midas Auto Repair
Springfield, IL
11.2020 - 01.2021
- Led customer service related queries by pleasantly greeting customers, understanding our service offerings and matching them with customer needs.
- Delivered prompt service to improve order and service processing, leading to increases in the business's bottom line.
- Serviced over 400 customers throughout my tenure as Service Advisor achieving over 98% customer satisfaction rating.
Restaurant Service Crew Member
Lake Point Grill
Springfield, IL
06.2019 - 12.2019
- Core part of back of house team responsible for transporting dirty utensils, dishes, and trays to kitchen to help team stay on top of clean service delivery to customers
- Worked amicably with other service members to help resolve cleaning roadblocks, ensuring patron satisfaction, resulting in repeat business.
Education
BA - Management, Business Management
Clark Atlanta University
Atlanta, GA05-2025
High School Diploma -
Glenwood High School
Chatham, IL06.2020
Skills
- Verbal Communication
- Adaptability
- Time Management
- Problem Solving
- Data Interpretation & Analysis
- Team Project Management
Timeline
Server
Nobu Atlanta
11.2023 - Current
Business Management Analyst (Intern)
CIH GROUP LLC
05.2022 - 08.2022
Service Advisor
Midas Auto Repair
11.2020 - 01.2021
Restaurant Service Crew Member
Lake Point Grill
06.2019 - 12.2019
BA - Management, Business Management
Clark Atlanta University
High School Diploma -
Glenwood High School