Caleb Wuichet
Salem
Summary
Proven track record in enhancing sales and customer satisfaction at Dateline Exports, leveraging exceptional customer relationship building and project coordination skills. Increased territory sales and fostered long-term loyalty through strategic solutions and efficient teamwork. Excelled in objection handling, ensuring high-quality product delivery and service.
Overview
18
18
years of professional experience
Work History
Inside Sales and Project Management
Dateline Exports
06.2020 - Current
- Established strong relationships with key stakeholders, building trust and facilitating effective decision-making processes.
- Delivered high-quality products by ensuring adherence to strict quality assurance standards and guidelines.
- Implemented performance metrics to evaluate project success, enabling continuous improvement initiatives.
- Coached team members on best practices, fostering a positive work environment that led to increased productivity.
- Established a reputation as a knowledgeable and resourceful inside sales representative, resulting in increased client trust and loyalty.
- Generated qualified leads by conducting market research to identify potential clients in target industries.
- Increased customer satisfaction through timely follow-ups, addressing concerns, and providing tailored solutions.
- Enhanced sales processes by analyzing performance data and identifying areas for improvement.
- Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
- Managed friendly and professional customer interactions.
Outside Sales Representative
Pacific Building Systems
02.2017 - 04.2020
- Increased territory sales by building strong relationships with key clients and identifying new business opportunities.
- Visited customer locations to evaluate requirements, demonstrate product offerings, and propose strategic solutions for diverse needs.
- Established new accounts through cold calling and personal visits to potential customers.
- Exceeded monthly sales targets and quotas consistently.
- Contacted new and existing customers to discuss ways to meet needs through specific products and services.
- Developed and implemented successful sales strategies to increase revenue in assigned territories.
- Attended trade shows and conferences regularly to increase brand visibility.
- Organized time efficiently to maximize daily outreach efforts while also maintaining detailed records of all interactions in CRM system.
- Attended industry conferences and networking events regularly to stay updated on latest trends and establish valuable connections within the field.
- Worked closely with cross-functional teams such as engineering or production department for smooth order fulfillment processes resulting in higher customer satisfaction rates.
- Built relationships with customers and community to promote long term business growth.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
Inside Sales Representative
Disdero Lumber
04.2015 - 02.2017
- Answered customers' questions regarding products, prices, and availability.
- Increased sales revenue by building strong relationships with clients and providing insightful product recommendations.
- Enhanced customer satisfaction through attentive service, addressing concerns promptly, and offering tailored solutions.
- Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
- Monitored competitor activities closely, adjusting approaches accordingly to maintain a competitive edge in the market.
- Attended meeting and sales events to learn latest developments and brainstorm new sales strategies.
- Negotiated prices and terms of sales with potential customers to reach mutually beneficial agreement.
- Contributed to team objectives in fast-paced environment.
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
Warehouse Lead
Orepac Building Products
02.2007 - 04.2015
- Trained employees on equipment operation and safety protocols.
- Managed a team of warehouse personnel, delegating tasks effectively to optimize workflow.
- Managed day-to-day operations of warehouse, freight and parcel shipments, returns, and transfers.
- Followed verbal and written instructions to properly move and ship products.
- Supervised warehouse operations by managing employees during shifts.
- Collaborated with other departments to address any issues or discrepancies in orders, ensuring smooth communication across teams.
- Facilitated cross-training amongst team members to enhance overall skillset and improve staff flexibility during peak seasons or absences.
- Used hand-held scanners and physical logs to accurately track item movements.
- Kept storage areas organized, clean, and secure to fully protect company assets.
- Moved merchandise using forklifts, pallet jacks and hand trucks.
Education
Bachelor of Science - Industrial And Organizational Psychology
University of Phoenix
Portland, OR03-2013
Skills
- Sales presentations
- Objection handling
- Organized and efficient
- Customer relationship building
- Project coordination
- Excellent time management
- Teamwork and collaboration
Timeline
Inside Sales and Project Management
Dateline Exports
06.2020 - Current
Outside Sales Representative
Pacific Building Systems
02.2017 - 04.2020
Inside Sales Representative
Disdero Lumber
04.2015 - 02.2017
Warehouse Lead
Orepac Building Products
02.2007 - 04.2015
Bachelor of Science - Industrial And Organizational Psychology
University of Phoenix
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