Caleigh Nunez
Third Key Retail
Conyers,GA
Summary
Dedicated professional with a strong background in customer service, multitasking, and time management. Committed to delivering exceptional experiences for every customer or patient while consistently meeting organizational needs through organized and efficient practices. Proven ability to thrive under pressure and adapt to new challenges, enhancing the overall brand image. A positive and diligent attitude that ensures valuable contributions to any team environment.
Overview
5
5
years of professional experience
Work History
Retail Sales Third Key Holder
Visionworks
Lithonia, GA
10.2024 - Current
- Supervised daily operations to ensure optimal customer service and sales performance.
- Trained and mentored junior staff on product knowledge and sales techniques.
- Resolved customer inquiries and complaints effectively, improving overall satisfaction rates.
- Increased sales revenue by consistently providing exceptional customer service and product knowledge.
- Completed daily opening and closing procedures promptly, ensuring smooth operations at all times.
- Handled cash transactions accurately, maintaining a balanced register and minimizing discrepancies.
- Maintained a clean, organized store environment that met company standards while promoting a pleasant shopping experience for customers.
- Managed high-volume inbound calls, providing exceptional customer service and support.
Chart Room Clerk
Help A Child Smile
Conyers, GA
02.2024 - 05.2024
- Verified accuracy of all paperwork prior to submission for processing.
- Organized and maintained filing systems for confidential documents.
- Answered phones in a courteous manner while providing excellent customer service.
- Utilized computer software programs to create reports, labels, forms.
- Organized physical files on an ongoing basis to ensure efficient retrieval times.
- Performed data entry tasks to update customer accounts records.
- Collaborated with team members to complete tasks efficiently and meet deadlines.
Barista
Starbucks, Barista
Conyers, GA
10.2022 - 05.2023
- Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
- Maintained calm demeanor during high-volume periods and special events.
- Maintained clean and organized workspace, enabling coworkers to locate resources and product.
- Managed morning rush of customers daily with efficient, levelheaded customer service.
- Collected payments and provided accurate change.
- Addressed and resolved customer concerns to maintain brand loyalty.
- Supported highest standards of conduct and service to support company reputation.
Mail Processor
Williams & Williams Law
Atlanta, GA
01.2021 - 09.2022
- Bundled mail by destination and placed in bins for delivery.
- Received, sorted and distributed incoming mail.
- Proactively corrected issues such as jams and full sorting bins.
Education
High School Diploma -
Rockdale County High School
Conyers, GA05.2023
Skills
- Customer Service
- Workstation Maintenance
- Stocking Supplies and Retail Products
- Time management
- Organization and Prioritization
- Willingness to learn
- Calm Under Pressure
- Team Player
- Problem-solving
- Reliability
Timeline
Retail Sales Third Key Holder
Visionworks
10.2024 - Current
Chart Room Clerk
Help A Child Smile
02.2024 - 05.2024
Barista
Starbucks, Barista
10.2022 - 05.2023
Mail Processor
Williams & Williams Law
01.2021 - 09.2022
High School Diploma -
Rockdale County High School