Cali Dickerson
Coweta,OK
Summary
Compassionate and driven service writer with excellent communication skills and multi tasking abilities. Highly effective at supervising activities and individuals. Known for top-notch conflict resolution skills and creative problem solving capabilities. Enthusiastic about learning new things and being a team player.
Overview
5
5
years of professional experience
Work History
Automotive Service Writer
Walmart
09.2023 - Current
- Provided customers with estimation of repair costs and reasonable timeline for completion of service.
- Answered service department phone and responded promptly to questions and messages.
- Accurately diagnosed and recorded service needs on work orders and provided details to technicians.
- Assigned jobs to technicians according to experience and knowledge of handling specific repairs.
- Verified warranty plans and coverage and uncovered hidden warranties.
House Manager
Pamela Anderson
05.2022 - 08.2023
- Managed day-to-day operation of home to comply with standards.
- Prepared meals for residents.
- Assisted residents with daily hygiene and living tasks.
- Inspected stock to identify shortages, replenish supply and maintain consistent inventory.
- Distributed medication, making sure all dosages are given with appropriate distance between.
Crew Member
Tropical Smoothie Cafe
12.2020 - 05.2022
- Worked front counter, drive-thru and other areas.
- Worked with teammates to complete orders, create an energetic workplace, and ensure store remained in good condition.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
- Worked with management to continuously improve my performance.
- Worked with team members to help accomplish tasks that required extra assistance.
Crew Member
Braums
05.2019 - 09.2019
- Worked front counter, drive-thru and other areas.
- Worked well with teammates and accepted coaching from management team.
- Took orders, prepared meals, and collected payments.
- Collaborated with team members to complete orders.
- Ensured all customers were given a quality experience.
- Cleaned and maintained all areas of restaurant to promote clean image.
Education
Bachelor Of Science - Kinesiology
Tulsa Community College
Tulsa, OKSkills
- Store Presentation
- Product and Service Knowledge
- Compliance Requirements
- Productivity Standards
- Maintaining Clean Work Areas
- Account Management
- Cash Handling
- Customer Service Excellence
Additional Information
Completed one year of Graphic Design training at Indian Capital of Technology Center in Muskogee, Oklahoma. Have worked with many computer programs and able to pick up new ones quickly.
Timeline
Automotive Service Writer
Walmart
09.2023 - Current
House Manager
Pamela Anderson
05.2022 - 08.2023
Crew Member
Tropical Smoothie Cafe
12.2020 - 05.2022
Crew Member
Braums
05.2019 - 09.2019
Bachelor Of Science - Kinesiology
Tulsa Community College