Calista Lawson
Walnut Creek,CA
Summary
I am knowledgeable with a solid background in retail operations and customer service, consistently ensuring accurate transactions and positive customer interactions. I have the ability to manage high-volume transactions efficiently and resolve issues promptly. I have demonstrated strength in cash handling and communication skills. I am committed, responsible, and reliable. I am able to adapt in new environments.and pay attention to detail.
Overview
2
2
years of professional experience
Work History
Cashier
Taco Bell
11.2024 - 01.2025
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Retail Sales Associate
Tj Maxx
08.2024 - 11.2024
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
Employee Trainer
Taco Bell
08.2022 - 10.2024
- Produced detailed training reports to comprehensively assess employee performance.
- Conducted regular evaluations of employee knowledge and skills, adjusting training strategies to close gaps.
- Supported and coached employees as part of successful training initiatives.
- Promoted a positive learning environment through effective communication and motivational techniques.
Education
High School Diploma -
Success Academy
Victoria, TX07-2023
Skills
- Customer service
- Patience and empathy
- Work ethic and integrity
- Time management skills
- Cash handling
- Cleaning and sanitizing
- Team collaboration
- Customer service excellence
- Professionalism and courtesy
Timeline
Cashier
Taco Bell
11.2024 - 01.2025
Retail Sales Associate
Tj Maxx
08.2024 - 11.2024
Employee Trainer
Taco Bell
08.2022 - 10.2024
High School Diploma -
Success Academy
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