CALLAN O’ROURKE
Huntington Beach,CA
Summary
Energetic and personable, well-suited for roles requiring strong customer interaction and relationship building. Understanding of sales principles and customer service techniques, combined with effective communication and organizational skills. Focused on driving positive customer experiences and achieving work targets.
Overview
6
6
years of professional experience
Work History
Sales Associate
Infinity Sales Group
03.2023 - 09.2023
- Assisted call-in customers with questions and orders.
- Explained features and advantages of [Type] products or services to promote sales.
- Expanded client base by diligently prospecting new leads and effectively presenting product offerings.
- Provided superior service to customers by quickly and courteously responding to requests, inquiries, suggestions and concerns.
- Boosted referral rates by cultivating positive relationships with satisfied customers who were eager to recommend our products/services to others.
Lifeguard
American Pool
04.2021 - 09.2022
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Monitored safety of guests in and around swimming pool.
- Provided friendly customer service to guests and addressed concerns.
Lot Attendant
BMW of Devon
07.2017 - 02.2018
- Assisted with maintaining an organized and clean lot, contributing to a positive dealership appearance.
- Assisted in managing key check-in/check-out system, ensuring that all keys are properly tracked and accounted for throughout daily operations.
- Performed regular maintenance tasks such as battery charging or tire inflation checks, reducing downtime due to unexpected issues during peak business hours.
- Built positive relationships with customers through friendly and professional interactions while providing exceptional service during their dealership visit.
Education
Bachelor of Arts - Philosophy And English
Saint Joseph's University
Philadelphia, PA05-2024
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Goal oriented
- Outgoing personality
Timeline
Sales Associate
Infinity Sales Group
03.2023 - 09.2023
Lifeguard
American Pool
04.2021 - 09.2022
Lot Attendant
BMW of Devon
07.2017 - 02.2018
Bachelor of Arts - Philosophy And English
Saint Joseph's University
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