Microsoft Office
CALLAN SCHAUER
Customer Serice Represntative
South Lyon,MI
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Graphic Design position. Ready to help team achieve company goals.
Overview
2
2
years of professional experience
Work History
Customer Service Representative
Blasius Countertops
Farmington Hills, MI
03.2022 - Current
- Answered product and service questions, suggesting other offerings to attract potential customers.
- Updated account information to maintain customer records.
- Recommended products to customers, thoroughly explaining details.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Responded to customer requests for products, services and company information.
- Met existing customers to review current services and expand sales opportunities.
- Maintained current knowledge of evolving changes in marketplace.
- Worked independently with minimal supervision.
Team Member
Target
Novi, MI
11.2018 - 06.2021
- Contributed to team success by completing jobs quickly and accurately.
- Pursued learning opportunities to advance knowledge and take on leadership position.
- Worked different stations to provide optimal coverage and meet production goals.
- Created seasonal displays to showcase new and promotional merchandise.
- Trained new team members by relaying information on company procedures and safety requirements.
- Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
Education
GED -
Washtenaw Community College
Ann Arbor, MI 11.2020 - Current
High School Diploma -
South Lyon East High School
South Lyon, MI 09.2016 - 03.2020
Skills
Product and service sales
Additional Information
- Awards and Acknowledgements , Girl Scouts Bronze Award / Honor Guard Mackinac Island Appointed by the Governor of Michigan to serve the people of the State of Michigan. I helped to raise and lower the United States flag every day. My responsibility as a tour guide was to greet visitors at each historic building and discuss the history of the building.
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Conflict Resolution - Responsible for handling customer account inquiries, accurately providing information to ensure resolution of product/service complaints and customer satisfaction.
Software
Photoshop
Timeline
Customer Service Representative
Blasius Countertops
03.2022 - Current
GED -
Washtenaw Community College
11.2020 - Current
Team Member
Target
11.2018 - 06.2021
High School Diploma -
South Lyon East High School
09.2016 - 03.2020
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