Microsoft Office
CALLAN SCHAUER
Customer Serice Represntative
South Lyon,MI
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Graphic Design position. Ready to help team achieve company goals.
Overview
2
2
years of professional experience
Work History
Customer Service Representative
Blasius Countertops
Farmington Hills, MI
03.2022 - Current
- Answered product and service questions, suggesting other offerings to attract potential customers.
- Updated account information to maintain customer records.
- Recommended products to customers, thoroughly explaining details.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Responded to customer requests for products, services and company information.
- Met existing customers to review current services and expand sales opportunities.
- Maintained current knowledge of evolving changes in marketplace.
- Worked independently with minimal supervision.
Team Member
Target
Novi, MI
11.2018 - 06.2021
- Contributed to team success by completing jobs quickly and accurately.
- Pursued learning opportunities to advance knowledge and take on leadership position.
- Worked different stations to provide optimal coverage and meet production goals.
- Created seasonal displays to showcase new and promotional merchandise.
- Trained new team members by relaying information on company procedures and safety requirements.
- Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
Education
GED -
Washtenaw Community College
Ann Arbor, MI 11.2020 - Current
High School Diploma -
South Lyon East High School
South Lyon, MI 09.2016 - 03.2020
Skills
Product and service sales
Analytical and Critical Thinking
Multitasking Abilities
Dependable and Responsible
MS Office
Excellent Communication
Sales expertise
Account management
Professional telephone demeanor
Creative problem solving
Organization and Time Management
Print design
Storyboard creation
PC and Mac platforms
Additional Information
- Awards and Acknowledgements , Girl Scouts Bronze Award / Honor Guard Mackinac Island Appointed by the Governor of Michigan to serve the people of the State of Michigan. I helped to raise and lower the United States flag every day. My responsibility as a tour guide was to greet visitors at each historic building and discuss the history of the building.
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Conflict Resolution - Responsible for handling customer account inquiries, accurately providing information to ensure resolution of product/service complaints and customer satisfaction.
Software
Photoshop
Timeline
Customer Service Representative
Blasius Countertops
03.2022 - Current
GED -
Washtenaw Community College
11.2020 - Current
Team Member
Target
11.2018 - 06.2021
High School Diploma -
South Lyon East High School
09.2016 - 03.2020